Program Manager I, ACES

3 weeks ago


bangalore, India ATSPL - Karnataka Full time
We are seeking a highly skilled and motivated Program Manager to join the Middle Mile Program ACES team to drive initiatives within Sort center and Benchmarking
Key job responsibilities
The ACES program manager will be supporting India Sort centers by driving multiple programs related to cost, quality etc. He/She will be working with site leadership to
· Deploy the SC Benchmarking processes which have been adapted for India to train ops leaders and establish sustainable mechanism in INSCs
· Drive productivity of India sort centers as per OP & IOP targets
· Use the PDCA methodology to drive small scale improvements in processes
· Use the Kaizen methodology to drive large scale process improvements or reduction in costs.
· Sustain roll out of CI essentials and Kaizen essentials training to managers.
· Align with WW ACES attempt to use “Amazonian terminology for ACES tools”. Develop robust systems and train operators to drive the value we expect Area Organization and Area Readiness
A day in the life
ACES Program Manager
ACES program managers are focused on supporting Sort Centers (SCs) improvements made on behalf of Amazon customers, to drive into standardization efforts, act as liaisons with other departments, provide process skills to the SCs, support SC launches, support SC Kaizen Events in their areas of expertise, and to run and coordinate cross-functional projects for successful implementation across the SCs.
The process owner’s mission is to help SCs succeed in scaling operations whilst meeting performance commitments through working hard and smart to strengthen standardization, by developing process improvement leaders with dive-deep process skills, by running and coordinating the top business efforts/projects and by supporting mechanisms generating a daily Kaizen culture of continuous root cause elimination, such as implementing improvements resulting from abnormalities identified in standard work initiatives.
We are open to hiring candidates to work out of one of the following locations:
Bengaluru, KA, IND

BASIC QUALIFICATIONS

- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Basic Knowledge of Excel (Pivot Tables, VLookUps)
- Experience defining program requirements and using data and metrics to determine improvements

PREFERRED QUALIFICATIONS

- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

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