Concierge Executive

2 weeks ago

Pune, Maharashtra, India Kings Global Ventures Full time

The Travel Desk Executive will be responsible for managing and coordinating all aspects of domestic and international travel for company employees, ensuring cost-effectiveness, adherence to company travel policies, and smooth travel experiences. The role requires strong organizational skills, attention to detail, and prior experience in corporate travel bookings.

Key Responsibilities

1. Travel Planning & Booking

  • Handle end-to-end travel arrangements for employees including flights, trains, hotels, car rentals, and visas.
  • Coordinate with travel agencies, airlines, and hotels to ensure competitive rates and timely bookings.
  • Plan optimal travel routes considering cost, convenience, and time efficiency.

2. Corporate Travel Management

  • Manage both domestic and international corporate travel requirements.
  • Ensure all bookings comply with company travel policies and budgets.
  • Maintain corporate tie-ups and negotiate preferred rates with vendors.

3. Documentation & Compliance

  • Arrange and process visas, travel insurance, and other travel-related documentation.
  • Maintain accurate travel records, approvals, and expense reports.
  • Ensure compliance with statutory regulations and internal audit requirements.

4. Coordination & Communication

  • Communicate itineraries and confirmations to employees promptly.
  • Serve as a point of contact for travel-related issues, delays, or emergencies.
  • Liaise with finance for travel reimbursements and settlement of invoices.

5. Vendor & Budget Management

  • Build and maintain relationships with travel service providers for best service and rates.
  • Monitor travel expenses and submit monthly/quarterly reports to management.

Qualifications & Skills

  • Bachelor's degree in Hospitality, Travel & Tourism, Business Administration, or related field.
  • 2–4 years of experience in corporate travel booking (domestic & international).
  • Familiarity with GDS systems (Amadeus, Galileo, Sabre) and online booking platforms.
  • Strong negotiation and vendor management skills.
  • Excellent communication and interpersonal abilities.
  • Ability to work under pressure and handle last-minute changes.
  • Attention to detail and strong organizational skills.

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