L1 RPA Support Analyst

3 weeks ago

Panjim, India Tangentia Full time

Role Overview
We are looking for an enthusiastic and detail-oriented L1 RPA Support Analyst to monitor and support our Robotic Process Automation (RPA) processes. This role is the first line of support for bots, ensuring smooth operations, timely issue resolution, and effective communication with business and technical teams.
Key Responsibilities

  • Monitor RPA bots, jobs, and queues in the orchestrator/control room ( Automation Anywhere, Power Automate).
  • Identify and log incidents or failures related to bot executions in the ticketing system (Helpspot).
  • Perform basic troubleshooting steps such as re-running bots, restarting jobs, and verifying system availability.
  • Extract and review logs to gather initial details for escalation to L2 or L3.
  • Communicate status updates to business stakeholders and escalate issues as per defined SLAs.
  • Maintain and update runbooks and SOPs with known issues, workarounds, and resolution steps.
  • Coordinate with internal teams (development, infrastructure, business) to ensure smooth functioning of RPA processes.

Required Skills & Qualifications

  • Bachelor's degree in Computer Science, Information Technology, or related field (preferred but not mandatory).
  • 0–2 years of experience in IT support, application support, or RPA support.
  • Basic understanding of RPA concepts and platforms (UiPath/Automation Anywhere/Blue Prism).
  • Familiarity with Windows Server environments and enterprise applications.
  • Knowledge of ticketing tools (ServiceNow, JIRA, Helpspot etc.) preferred.
  • Strong communication and documentation skills.
  • Good problem-solving and analytical skills.
  • Willingness to work in shifts (if required) and learn new technologies.

Key Attributes

  • Customer-oriented mindset with high attention to detail.
  • Proactive approach to monitoring and issue identification.

Eagerness to learn and grow within RPA and automation domains.

  • L1 RPA Support Analyst

    2 weeks ago

    Panjim, Goa, India Tangentia Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Role OverviewWe are looking for an enthusiastic and detail-oriented L1 RPA Support Analyst to monitor and support our Robotic Process Automation (RPA) processes. This role is the first line of support for bots, ensuring smooth operations, timely issue resolution, and effective communication with business and technical teams.Key ResponsibilitiesMonitor RPA...

  • SAP Ariba Analyst

    3 weeks ago

    Panjim, India Tangentia Full time

    ** WE ARE LOOKING FOR IMMEDIATE JOINERS ONLY ** 6+ years SAP Ariba Analyst working in both Production Support and Implementation Projects. Worked on SAP S4 HANA implementation projects (version 1909 onwards) Good hands on config , Unit test , SIT/UAT/Golive and hypercare activities. Ariba Guided buying , Ariba Sourcing , contracts management Experience...

  • SAP Ariba Analyst

    2 weeks ago

    Panjim, Goa, India Tangentia Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    ** WE ARE LOOKING FOR IMMEDIATE JOINERS ONLY ** 6+ years SAP Ariba Analyst working in both Production Support and Implementation Projects.Worked on SAP S4 HANA implementation projects (version 1909 onwards)Good hands on config , Unit test , SIT/UAT/Golive and hypercare activities.Ariba Guided buying , Ariba Sourcing , contracts managementExperience in...

  • Junior Analyst

    2 weeks ago

    Panjim, Goa, India Enigmasoft Technologies Pvt. Ltd. Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Role Overview:The Junior Analyst will be responsible for supporting the identification, qualification, and submission of national and international grant and tender opportunities in the green technology and sustainability domain. This role also involves collaboration development, internal coordination, and business documentation support. The candidate will...

  • Executive - Business Analyst

    4 weeks ago

    Panjim, Goa, India GMR Group Full time

    Job DescriptionEnsure timely and accurate preparation of Corporate Sector payments, daily & weekly fund position report and adhering to regulatory and statutory norrns and providing necessary information to management as required.As a Business Analyst work with the operations to collect, analyze and interpret data and turns it into information which can be...

  • Junior Analyst

    3 weeks ago

    Panjim, India Enigmasoft Technologies Private Limited Full time

    Job Title: Junior AssociateDepartment: EngineeringLocation: Panjim-Goa, IndiaReports To: Engineering Manager.Notice Period: Immediate Joiner will be preferredSalary: Rs.20,000 - Rs.30,000.Experience expected: 2-4 relevant years of exp.No of vacancy: 1 Role Overview: The Junior Associate will be responsible for supporting stakeholder engagement, coordination,...

  • SAP FICO Analys

    3 weeks ago

    Panjim, India Tangentia Full time

    ** WE ARE LOOKING FOR IMMEDIATE JOINERS ONLY ** 10+ years SAP FICO Analyst working in both Production Support and Implementation Projects. Worked on SAP S4 HANA implementation projects (version 1909 onwards) Good hands on config , Unit test , SIT/UAT/Golive and hypercare activities. AP , AR , Bank integrations , Group reporting , branch reporting etc. ...

  • SAP FICO Analys

    2 weeks ago

    Panjim, Goa, India Tangentia Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    ** WE ARE LOOKING FOR IMMEDIATE JOINERS ONLY **10+ years SAP FICO Analyst working in both Production Support and Implementation Projects.Worked on SAP S4 HANA implementation projects (version 1909 onwards)Good hands on config , Unit test , SIT/UAT/Golive and hypercare activities.AP , AR , Bank integrations , Group reporting , branch reporting etc.Hands on...

  • Data Engineer

    3 weeks ago

    Panjim, India VB TECHNOLOGIES LIMITED Full time

    Job Title: Information Technology - Data Engineer Location: 100% remote Contract Duration: 6 months Skill Priority: Strong experience in Test Automation with a focus on data validation and transformation logic. Solid understanding of relational databases and data warehousing concepts. We are seeking a detail-oriented and highly skilled Test Automation...

  • Data Engineer

    2 weeks ago

    Panjim, Goa, India VB TECHNOLOGIES LIMITED Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title: Information Technology - Data EngineerLocation: 100% remoteContract Duration: 6 monthsSkill Priority: Strong experience in Test Automation with a focus on data validation and transformation logic. Solid understanding of relational databases and data warehousing concepts.We are seeking a detail-oriented and highly skilled Test Automation Engineer...