Network Security Engineer

1 month ago

BangalorePune, India Qualite Manpower Full time

Role : Network Security Engineer

Experience : 5+ yrs

Location : Bangalore/Pune

Shift Timings :

- Generally, the role will require working in the 6:00 pm to 3:30 am or 9:30 PM to 7:00 AM shift in India including 24x7 Rotational Shifts including weekends

- For high severity/priority production issues/releases, the engineer will have to provide support as and when required (24x7)

- Collaboration with international customer/colleagues will require being available during the shift

- Release activities and Change Request board meetings will require presence during off-hours

Job Description:

Skills : NSE 4 Fortigate & ( forti-sdwan OR any SD-WAN)

Technology :

Network Fundamentals :


- Understanding of networking hardware from multiple vendors including open source.


- Candidate should possesses understanding of DC scenarios with experience.


- Configuration, implementation and troubleshooting experience of all Routing & Switching Protocols.


- Experience of installation, configuration & troubleshooting of Routers, Switches and Firewalls from different OEMs.

WAN Topologies :


- Identify and correct chronic issues- associated with WAN / LAN.


- Manage configuration files.


- Acquire knowledge & provide training to others on new products, technologies and- certify.


- Identify venues where it can benefit in bringing new business.

SDWAN Technology :


- Deploy, Troubleshoot, Implement SDWAN Networks based on Fortinet product.

Network Security :


- Configure & Verify Firewalls, IPSec Tunnels, SSL/HTTPS, TCP/IP, LoadBalancers, VPN devices hardware and software operation using all commands.


- Strong knowledge on all functionalities of policies/Public-Private security authentications.

Tools :


- Knowledge/hands-on experience on- various tools including open source used in the enterprise networks like Entuity, NetScout, BigPanda and Remedy/Service-Now ticketing systems and process flow.

Programing/Scripting :


- Any programming/DevOps skills knowledge/hands-on would be added advantages

MAIN RESPONSIBILITIES AND ACTIVITIES :

- High level deliverables in Network & Security including SDWAN Technologies, Cisco Nexus Appliances, FortiGate/Cisco/PaloAlto NGFW, F5 LTM, Leaf-Spine/3-Tier Architecture, Routing & Switching, Gateway Load Balancing, Various VPN Technologies, WAN Technologies, Wireless LAN Infrastructure, PKIs & Digital Certificates, Network management/monitoring and Automation using SNMP/sFlow/netconf/telemetry etc.,

- Troubleshoot and resolve issues with Customer's Network Infrastructure through tickets

- Work on different type of issues through tickets and resolve tickets for software, hardware and networking issues.

- In case of issue not resolved within a specified period, escalate to next level for assistance

- Planning & Implementation of CRQs by strictly following Customer's Change Management Process for any Network related changes

- Engineer to plan changes to a wide range of switches/routers across Customer's network to remediate any issue in network and perform the activities during planned & approved maintenance window.

- Create tickets with ISPs in case of Backbone/Remote site links flap or down events and continue to follow up until resolution/root cause provided.

- Work with different Service owners within Customer's environment to come up with a plan to execute a change that may affect them.

- Periodic status update & clear communication of any Network issues to several Team of Customer over mail/chat.

- Escalate to Customer's Network team in case of any discrepancy in Network monitoring and provide/suggest solution. E.g.: Not receiving alerts,- enormous alerts from a specific site, repetitive alerts etc.,

Knowledge Management :


- Assist team members in providing information and knowledge sharing, Train/Mentor the new hires in the team, create KB articles

Operations :


- Compliance to set Process, provide on-call Support, SLA & SLOs, Project/Program Guidelines, Participate in all type training sessions

- Improve security, stability, scalability, speed, and customer satisfaction of the various technology platforms

- Work on cross-technology platform initiatives New technologies

- Document SOPs for downstream teams

- Follow ITIL processes for day-to-day activities Shifts

(ref:hirist.tech)

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