Windows System Engineer I

3 weeks ago

gurugram, India NCR Corporation Full time

About NCR VOYIX

NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.

Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.

Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape.

Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.

Exp:2 Years to 5.0 Years

24x7x365 in shifts and on-call on weekends

Windows Systems Engineer

At NCR, our foundation for success is rooted in innovation and focused on the Financial Institutions, Hospitality and Payments sector, their goals and growth. We create proven innovations that give this sector the flexibility and control to engage more, increase retention and cross-sell effectively. Our customers love the experience, and their revenue reflects it.

Our team of highly motivated and engaged employees has created breakthrough solutions that change the financial lives of more than 21 million consumersand 1000’s of business users.

Responsibility

Works on projects or new initiatives to propose and design, configure, implement, and test strategic IT compute and storage solutions to address complex technical and business requirements.

Windows Subject Matter Expert

Troubleshoots the entire system, primarily relying on proven techniques for IT analysis and evaluation.

Installs software packages into the production enterprise computing environments, builds, configures, and tests production level systems and installs incremental changes, patches and upgrades to all enterprise systems.

Trains and assists internal support teams on new tools and procedures. Solicits and acts on feedback in a professional manner.

Provide support for day-to-day operational tasks such as migration support, monitoring, maintenance, recoveries, and performance tuning.

Device management and upgrade support in conjunction with hardware personnel as required.

Automates routine maintenance tasks as appropriate and ensures proper backups procedures are in place and in use.

Participate in a 24x7 weekly rotation to provide systems support.

Create and maintain comprehensive documentation as it relates to server and network topology, equipment, and configuration(s).

Provide Infrastructure services support in all areas needed: storage, networking, operating system, network security, directory services, server virtualization using system backup and restore, system and network monitoring, application installation and configuration.

Assist with monthly capacity reports, and recommendations.

Standard system administration duties including server install, system/application install and patch management, Windows problem determination and resolution, log analysis, etc.

Support, configure and troubleshoot all systems including virtualized and cloud-based systems.


Qualifications

Minimum of 3-4 years of experience in Systems Administration/Engineering with at least 3 years in a production support role.

Windows Operating experience required.

The successful candidate should have all applicable operating system certifications for server and storage hardware that is part of the current operational baseline.

Advanced experience in complex IT operational environments in various aspects of design, engineering, analysis, testing and ongoing support for their technical area.

Advanced knowledge of current trends and techniques for their technical track, including; Relevant platforms and the IT storage systems they are part of; Installation and configuration techniques; Standard protocols; Design implications; Troubleshooting techniques and diagnostic tools; Performance optimization techniques

Stays informed about industry directions and standards and how to integrate these into their environment.

Large enterprise-level experience in virtualized technologies supporting multiple Operating Systems and environments.

Proven ability to document work and work in process driven development environment.

Excellent verbal and written communication skills

Discover what it’s like to be part of an innovative team revolutionizing digital banking where individuals are rewarded by taking risks and trying new things. It’s time to love what you do Digital Insight is an Equal Opportunity Employer.

Offers of employment are conditional upon passage of screening criteria applicable to the job

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