Service Analyst-French LinguisticsPermanent contractBangalore, India
2 months ago
Service Analyst-French Linguistics
Permanent contract|Bangalore|IT (Information Technology)
Service Analyst-French Linguistics
Bangalore, India Permanent contract IT (Information Technology)
Responsibilities
Manage end to end lifecycle of Incident
As an Incident Manager, you will be the first point of escalation and will be responsible for managing the incident within the agreed service levels. If deemed a major, you will initiate the major incident process, engage the appropriate teams and follow through with effective communications till the end of the incident.
Ensure incidents are resolved within the stipulated SLA Manage the BaU reporting Manage the stakeholder communication Prepare the incident reportFrench Language is a mandate for this profile.
All communication (written & oral) will be in French.
Exceptional understanding of French Language is Desired.
Business Hours : 05:30 am to 6pm (No night shift)
Profile required
Experience Req: 5 to 7 Years
Experienced at managing escalations and major incidents, taking charge of the incident bridge, driving the incident bridge as well as the stakeholder communication.
The candidate should be technically sound with knowledge of infrastructure. The candidate should have good command over spoken and written English. Knowledge of French is Mandatory.
Managing the stakeholder meetings with appropriate analysis on the trend, proactive measures and post incident reviews.
Why join us
“We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin,genetics, disability, age, or veteran status"
-
Service Desk Analyst
2 weeks ago
bangalore, India SNC-Lavalin Full timeJob Description We’re AtkinsRéalis, a world-leading Design, Engineering and Project Management organization. Created by the integration of long-standing organizations dating back to 1911, we are a world-leading professional services and project management company dedicated to engineering a better future for our planet and its people. We create...
-
bangalore, India Société Générale Assurances Full timeService Analyst Permanent contract|Bangalore|Risks Service Analyst Bangalore, India Permanent contract Risks Responsibilities 1. Perform the impact analysis and validate the scope and the participants of the exercise. 2. Write the draft version of the Terms of reference document 3. Prepare presentations to business...
-
bangalore, India Société Générale Assurances Full timeCyber Security Analyst Permanent contract|Bangalore|Innovation / Project / Organization Cyber Security Analyst Bangalore, India Permanent contract Innovation / Project / Organization Responsibilities Management of Detailed User Access Review recertification campaign: manage the certification campaign in all her...
-
bangalore, India Société Générale Assurances Full timeAnalyst - ACCOUNTING Permanent contract|Bangalore|Finance Analyst - ACCOUNTING Bangalore, India Permanent contract Finance Responsibilities Manage seamless delivery of day-to-day operations and ensure accuracy of financials figures recorded for the assigned perimeter. Clear of old unreconciled amounts Provision a/c ,...
-
bangalore, India Société Générale Assurances Full timeCyber Security Senior Analyst Permanent contract|Bangalore|Innovation / Project / Organization Cyber Security Senior Analyst Bangalore, India Permanent contract Innovation / Project / Organization Responsibilities Management of Detailed User Access Review recertification campaign: manage the certification campaign in...
-
French Analyst
5 days ago
Bangalore Metropolitan Area, India Societe Generale Global Solution Centre Full timeOpening for French Analyst. Location: Bangalore / Chennai-Mode: Hybrid – 2 days work from office and 3 days work form home.Exp : 1 – 7 Years NP : 0 - 30 days (official)Responsibilities:Analyze and implement contracts and endorsements of national and international cash management products for customers Corporates and Banks, in dedicated IT tools.Record...
-
Analyst - REFPermanent contractBangalore, India
1 month ago
bangalore, India Société Générale Assurances Full timeAnalyst - REF Permanent contract|Bangalore|Banking operations processing Analyst - REF Bangalore, India Permanent contract Banking operations processing Responsibilities To be able to perform the full fledge KYC / KYS analysis on Supplier and perform the KYC risk analysis using SRSM Tool and present in the form of...
-
bangalore, India Société Générale Assurances Full timeLead Service Analyst-Change Management Permanent contract|Bangalore|IT (Information Technology) Lead Service Analyst-Change Management
-
Analyst - YGPermanent contractBangalore, India
1 month ago
bangalore, India Société Générale Assurances Full timeAnalyst - YG Permanent contract|Bangalore|Finance Analyst - YG Bangalore, India Permanent contract Finance Responsibilities Responsibilities Understand project objectives and identify the right points of contact in business to effectively execute the change management process Provide regular updates on project...
-
French Service Desk
1 week ago
BANGALORE, India Cognizant Full timeFrench Service Desk : • Provide L0/L1 support through call and chat or AskIT portal (e.g., password reset, system not able to boot etc.) • Provide end to end ticket management based on the SOPs/Knowledge bases and escalate tickets not resolvable at service desk layer to appropriate L2/L3 teams.• Update SOP/knowledge base articles document as per...
-
bangalore, India Société Générale Assurances Full timeBusiness Analyst- CR Permanent contract|Bangalore|Innovation / Project / Organization Business Analyst- CR Bangalore, India Permanent contract Innovation / Project / Organization Responsibilities Profile required Why join us “We are committed to creating a diverse environment and are proud to be...
-
bangalore, India Société Générale Assurances Full timeLead Service Analyst Permanent contract|Bangalore|IT (Information Technology) Lead Service Analyst Bangalore, India Permanent contract IT (Information Technology) Responsibilities Deploy, execute and improve Information Technology infrastructure Library (ITIL) processes for the Business Process/ Business chain.• Apply...
-
Analyst - BAPermanent contractBangalore, India
2 months ago
bangalore, India Société Générale Assurances Full timeAnalyst - BA Permanent contract|Bangalore|Innovation / Project / Organization Analyst - BA Bangalore, India Permanent contract Innovation / Project / Organization Responsibilities Your role • Understand user expectations and develop functional requirements and raises clarifications with stakeholders.• Give...
-
ConsultantPermanent contractBangalore, India
2 months ago
bangalore, India Société Générale Assurances Full timeConsultant Permanent contract|Bangalore|Innovation / Project / Organization Consultant Bangalore, India Permanent contract Innovation / Project / Organization Responsibilities Take part in consulting missions related to the Group's Transformation by ensuring the quality, respect of deadlines and the ethics of the...
-
Senior Analyst
2 months ago
bangalore, India Société Générale Assurances Full timeSenior Analyst - Business Risk Permanent contract|Bangalore|Risks Senior Analyst - Business Risk Bangalore, India Permanent contract Risks Responsibilities The staff will be responsible to test the controls defined for all wholesale and RESG business lines of SGGSC India reporting into Functional Head of Second Level...
-
Specialist Service Analyst
1 week ago
bangalore, India Société Générale Assurances Full timeSpecialist Service Analyst -Technical Writer Cloud Permanent contract|Bangalore|IT (Information Technology) Specialist Service Analyst -Technical Writer Cloud Bangalore, India Permanent contract IT (Information Technology) Responsibilities Software development, Continuous delivery are not only buzzwords for you?! Your...
-
bangalore, India Société Générale Assurances Full timeSSE - Business Analyst CR Permanent contract|Bangalore|IT (Information Technology) SSE - Business Analyst CR Bangalore, India Permanent contract IT (Information Technology) Responsibilities Domain - Credit Risk: - Understanding Credit Risk Metrics : PD, LGD, RWA, ECL etc. - Should worked on Key regulations like BASEL,...
-
Business Analyst
1 month ago
bangalore, India Société Générale Assurances Full timeBusiness Analyst - CORPORATE ACTIONS Permanent contract|Bangalore|IT (Information Technology) Business Analyst - CORPORATE ACTIONS Bangalore, India Permanent contract IT (Information Technology) Responsibilities Develop a range of services Deliver projects with a computing component on all the pillars of the group in...
-
Business Analyst
2 months ago
bangalore, India Société Générale Assurances Full timeBusiness Analyst (ERP) Permanent contract|Bangalore|IT (Information Technology) Business Analyst (ERP) Bangalore, India Permanent contract IT (Information Technology) Responsibilities 4 – 6 years of experience as a Business Analyst Configuration experience in ERP product Experience in Database Queries and...
-
Lead Business Analyst
5 days ago
bangalore, India Société Générale Assurances Full timeLead Business Analyst - Payments Permanent contract|Bangalore|Banking operations processing Lead Business Analyst - Payments Bangalore, India Permanent contract Banking operations processing Responsibilities Responsibilities Comprehensive experience (7-9 years) in Banking & Financial services with exposure...