SmartCoin - KYC Team Lead

6 days ago

bangalore, India Nexthire Full time

About SmartCoin :

We are on a mission to create India's largest fully automated financial Inclusion organization by

providing an array of financial services such as micro-loans to the vast underserved

middle/lower income segment. Being in the Top 10 Google Launchpad backed AI/ML Tech

start-ups, you will meet the first hand challenge of building & scaling the business. You will work

with some of the brilliant minds across the industry who passionately feel about solving the

macro issue of financial Inclusion.

We are present in over 17,000 pin codes in the country and have served over 5.5Mn users

across India. The user profile ranges from Micro-entrepreneurs, small retailers, Blue-Grey

collared workers, Salaried employees across sectors.

You will be one of the key owners of Petabytes of data and drive organizational growth by

extracting & applying data driven insights. You will also get an opportunity to work and patent

your AI/ML tech.

Our Values:

1. Excellence in everything we do: Take responsibility for the quality & timelines of your

actions & own the results till closure

2. Empathy – Put yourself in other's shoes first, work collaboratively, put aside the

individual in you & work towards the larger benefit of all

3. Innovation – Constantly think ahead, build something new & different. Don't fear to

fail, but keep experimenting

4. Perseverance – Never Give Up Attitude. Don't settle for a “No”

5. Agility – Speed Matters Always

What are you looking for?

Are you the one who thrives on working on cutting edge technology? Working with innovators in the early stages of ideas, products, or platforms?

Do you want to transform an industry? Crave new challenges and solving hard customer problems using the latest in software technology?

Are you the one who loves to work in chaos & ready to get your hands dirty?

Then SmartCoin is the place for you to be As a developer/product manager at SmartCoin, you will use the latest technologies to create amazing, customer-focused products.

What can you expect?

If you are a high performer, then you can expect to own a part of the company in the form of ESOPs.

You can expect the most competitive salaries in the market (in the 90th percentile)

Open Culture to voice out your opinions freely

An opportunity to learn from the best in the industry

Have an impact on the lives of Billions of People by financially uplifting them

Come help us re-imagine our solutions to provide world-class, best of breed solutions to delight our customers and make a major impact on the FinTech industry.

KYC Team Lead - Customer Delight Team

Responsibilities:

  • Reviewing and assessing documentation regarding potential new clients
  • Evaluating high-risk accounts
  • Monitoring customer behaviour patterns within the firm
  • Analysing risk and compliance issues of new product proposals
  • Manage team calibration with Quality Control (QC) to close the feedback loop on quality-checked records and make corrections to KYC record.
  • Work with Management to implement process improvements (coach and training staff) that are developed
  • Work with Management to implement process improvements that are developed
  • Checking and providing approval of work conducted by junior team members
  • Performs independent check of KYC
  • Liaise with internal/external stakeholders to provide exception management reporting & MIS
  • Assist in the development and implementation of a centralized KYC/AML ownership protocol; and,
  • Develop strong working relationships with the RMs

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