Application Engineer, Amazon

6 days ago


Chennai, India myGwork Full time
This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
DESCRIPTION:
Work hard. Have fun. Make history.
The mission of the Catalog Support and Programs (CSP) team is to provide a single point of contact for item-related problems and issues related to all retail and merchant catalog. As a member of Amazon Selection and Catalog Systems team, you'll play a key role in driving Amazon's business. You will be responsible for monitoring the data flow as well as meeting ticket SLAs and driving rootcause resolution defects.
The Amazon Selection and Catalog Systems team is responsible for the systems that allow our business units to provide customers with the largest, highest quality, and most up to date selection in the world. You will play a key role in supporting our business teams worldwide by providing critical product support, carrying out data research, liaising with technology and other internal teams on workflow improvements, data interpretation and data improvements and help providing solutions that drive ongoing improvements to the quality of Amazon's catalogs.
This role requires an individual with excellent analytical abilities and outstanding business acumen. The successful candidate will be a self-starter, comfortable with ambiguity, have strong attention to detail, and will be comfortable accessing and working with data from multiple sources. The candidate should also have strong communication skills, enabling them to work with key business stakeholders to understand requirements and shape analytical deliverables. Candidate should also have a demonstrated ability to think strategically and analytically about business, product, and technical challenges, with the ability to work cross-organizationally. A keen sense of ownership and drive is a must. The role will work with a diverse set of data and cross-functional teams as well as use data to drive process improvement. An ideal engineer is one who enjoys discovering and solving ambiguous problems, can quickly learn complex systems, and enjoys building actionable insights from data.
To meet these challenges we are looking for passionate, talented and super-smart support engineers. We are looking of people who innovate, love solving hard problems and never take no for an answer. Our engineers are top-notch engineers, who work hard, have fun and make history.
Key job responsibilities
Big Picture: solve problems at their root, stepping back to understand the broader context
Proactive: You display energy and initiative in solving problems. You follow all possible avenues to get the job done
Adaptable: You undertake a variety of tasks willingly. You switch from complex to routine tasks when required. You adapt quickly to new technologies and products. You work effectively with a variety of personalities and work styles
Quality: You demonstrate appropriate quality and thoroughness.
Integrity: You act with personal integrity at all times
Professional: You work within your team's process. You confront problems (even when outside your own domain), propose solutions, take ownership through to resolution or ensure a clear hand-off. You have a positive, can-do approach to work
Migrate the metadata and business rules from existing manual templates into Unified Platform to provide new listing experiences to internal customers.
Analyze and fix inconsistencies of existing metadata and business rules
Use problem solving and analytical skills to solve business problems and drive process improvements
BASIC QUALIFICATIONS:
- 2+ years of software development, or 2+ years of technical support experience
- Experience troubleshooting and debugging technical systems
- Experience in Unix
- Experience scripting in modern program languages
- Bachelor's degree in computer science or equivalent
PREFERRED QUALIFICATIONS:
- Professional experience of 2+ years in Operations / Support environment.
- Demonstrated experience in Python or shell scripts, Java, a sound understanding of web technologies.
- Proficient in Python / Java
- Demonstrated skill and passion for problem solving and operational excellence
- Ability to understand, troubleshoot and describe complex technical processes and issues.
- Clear and effective communication & documentation skills
- Ability to work effectively with tight deadlines in a fast-paced environment
- Proven ability to manage multiple, competing priorities simultaneously
- Proven analytical and quantitative skills (includes the ability to effectively use tools such as Excel) and an ability to analyze, migrate, solving ambiguity and fixing inconsistencies of metadata.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

  • Chennai, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Work hard. Have fun. Make history.The mission of the Catalog Support and Programs (CSP) team is to provide a single point of contact for item-related problems and...


  • Chennai, India ADCI MAA 15 SEZ Full time

    Work hard. Have fun. Make history.The mission of the Catalog Support and Programs (CSP) team is to provide a single point of contact for item-related problems and issues related to all retail and merchant catalog. As a member of Amazon Selection and Catalog Systems team, you’ll play a key role in driving Amazon’s business. You will be responsible for...


  • Chennai, Tamil Nadu, India ADCI - Tamil Nadu - A83 Full time

    3+ years of software development, or 4+ years of technical support experience - Experience in software development - Experience troubleshooting and debugging technical systems - Experience in Unix - Experience scripting in modern program languages - Experience utilizing development frameworks like Flask, Django or Spring/Boot or Express etc The Application...


  • Chennai, India Amazon Development Centre (India) Private Limited Full time

    AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the...


  • Chennai, Tamil Nadu, India myGwork Full time

    Amazon Prime Video is seeking a highly skilled Cloud Operations Engineer to join our team. In this role, you will be responsible for developing production applications and services to ensure a positive customer experience aligned with Amazon's business objectives.The ideal candidate will have experience programming with modern languages such as C++, C#,...


  • Chennai, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Imagine being part of a team where your ideas have the potential to impact millions of consumers worldwide. Amazon pricing team is looking for a Application Engineer...


  • Chennai, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon MusicImagine being a part of an agile team where your ideas have the potential to reach millions. Picture working on cutting-edge consumer-facing products,...


  • Chennai, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Imagine being part of a team where your ideas have the potential to impact millions of consumers worldwide. Amazon pricing team is looking for a Application Engineer...


  • Chennai, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon Global Store (Translational Services) is looking for a seasoned Application Support Engineer, who has strong hands-on experience in managing incidents,...


  • Chennai, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Kindle has changed the way books are published, sold, and read across the globe. Independent authors are now able to publish and sell direct to readers through...


  • Chennai, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon.com is looking for a talented and enthusiastic Software Development Engineer to join the Digital Acceleration team. The Digital Acceleration team owns...


  • Chennai, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Are you interested in joining the team behind Amazon's newest innovation? Come help us work on world class software for our customers!The Amazon Kindle Reader...


  • Chennai, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:We are looking for Quality Assurance Engineer with passion to improve quality for e-book customers to easily purchase e-books and kindle subscriptions. We are part...


  • Chennai, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Are you interested in joining the team behind Amazon's newest innovation? Come help us work on world class software for our customers!The Amazon Kindle Reader...


  • Chennai, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Are you interested in joining the team behind Amazon's newest innovation? Come help us work on world class software for our customers!The Amazon Kindle Engineering...


  • Chennai, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:At Amazon, innovation drives growth and enables us to offer our customers more types of products more conveniently and at even lower prices. The Amazon Prime Video...


  • Chennai, India ADCI MAA 15 SEZ Full time

    Amazon Global Store (Translational Services) is looking for a seasoned Senior Application Support Engineer, who has strong hands-on experience in managing incidents, operational issues and driving operational excellence for large-scale services/systems. Amazon Global Store enables cross-border customers to purchase products on Amazon Marketplaces with...


  • Chennai, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Are you interested in joining the team behind Amazon's newest innovation? Come help us work on world class software for our customers!The Amazon Kindle Engineering...


  • Chennai, Tamil Nadu, India myGwork Full time

    Job DescriptionWe are seeking a highly skilled Senior Test Engineer to join our team in testing small components and features related to an Amazon device, application, or service.The ideal candidate will have a strong background in quality assurance methodologies and tools. As a Senior Test Engineer, you will be responsible for executing test cases without...


  • Chennai, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon.com is looking for a talented and enthusiastic Software Development Engineer to join the Digital Acceleration Catalog team. The Digital Acceleration Catalog...