Software engineer
4 days ago
Key Responsibilities: Platform Configuration: Set up and manage call flows, queues, wrap-up codes, and routing logic using Genesys Architect. Requirement gathering: Collaborate with business teams to gather and analyze requirements for contact center workflows and features. System Integration: Integrate Genesys Cloud with CRMs, databases, and third-party APIs. Whats App - Set up and manage call flows, queues, wrap-up codes, and routing logic using Genesys Architect. SMS - Set up and manage call flows, queues, wrap-up codes, and routing logic using Genesys Architect. Email - Set up and manage call flows, queues, wrap-up codes, and routing logic using Genesys Architect. User Management: Administer users, roles, groups, and permissions. Monitoring & Reporting: Generate performance reports, monitor real-time metrics, and analyze customer interaction data. Troubleshooting: Resolve technical issues, liaise with support teams, and ensure platform stability. Template & Messaging Setup: Configure outbound messaging templates and manage canned responses. UAT & Deployment Support: Participate in testing phases and ensure smooth rollout of new configurations. Preferred Skills: Experience with Genesys Cloud CX / Pure Cloud Knowledge of S alesforce Knowledge of JIRA Knowledge of Qtest Familiarity with contact center operations Strong analytical and problem-solving skills Excellent communication and documentation abilities
-
Senior Software Engineer
3 days ago
Bangalore, India MRI Software Full timeAs a software engineer, you will enhance online experiences for our huge user base. Utilizing your web application experience to build responsive experiences for our customers. You will be working on new projects as well as existing live projects as well. About the role: MRI Software is seeking a Software Engineer to join our team working on products. As a...
-
Senior Software Engineer
3 days ago
bangalore, India MRI Software Full timeAs a software engineer, you will enhance online experiences for our huge user base. Utilizing your web application experience to build responsive experiences for our customers. You will be working on new projects as well as existing live projects as well. About the role: MRI Software is seeking a Software Engineer to join our team working on products. As a...
-
Senior software engineer
4 days ago
Bangalore, India MRI Software Full timeAs a software engineer, you will enhance online experiences for our huge user base. Utilizing your web application experience to build responsive experiences for our customers. You will be working on new projects as well as existing live projects as well. About the role: MRI Software is seeking a Software Engineer to join our team working on products. As a...
-
Senior Software Engineer
5 days ago
bangalore, India MRI Software Full timeAs a software engineer, you will enhance online experiences for our huge user base. Utilizing your web application experience to build responsive experiences for our customers. You will be working on new projects as well as existing live projects as well. About the role: MRI Software is seeking a Software Engineer to join our team working on products. As a...
-
Senior Software Engineer
4 days ago
bangalore, India Better Software Full timeWe are a software development company. We have primarily worked with enterprises and startups who often wants to build a product from scratch. Our mission is to build software with solid foundations, addressing the primary concerns of startup founders when working with agencies. We believe in prioritizing maintainability, simplicity, and the Open-Closed...
-
Embedded software engineer
4 days ago
Bangalore, India Toshiba Software Full timeEmbedded Software Engineer (MCU Development) Location: Bengaluru Experience required: 4-12 years Notice Period: Immediate/Max 30 days Requirement: 1. Preferred Experience: 4 to 12 years 2. Experience in Embedded Software Domain. 3. Experience in MCU development, Peripheral driver development (SPI, I2 C, Ethernet, CAN, etc..). 4. Experience in porting...
-
Associate Software Engineer
4 days ago
bangalore, India Better Software Full timeBetter (Prev: Jalan Technologies) operates Better Software, Better Marketing, and Better AI, helping businesses scale with technology.Unlike 99% of agency-built software that struggles with poor foundations, leading to costly rebuilds and bug-ridden iterations, we prioritise creating a rock-solid technical base from the start. This ensures smoother scaling...
-
Software Engineer Iii
3 weeks ago
Bangalore, Karnataka, India MRI Software Full timeAs a software engineer you will enhance online experiences for our huge user base Utilizing your web application experience to build responsive experiences for our customers You will be working on new projects as well as existing live projects as well About the role MRI Software is seeking a Software Engineer to join our team working on products As a...
-
Software Engineer
1 week ago
Bangalore, IN, SLK Software Private Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per yearEngineer - Software About SLK SLK is a global technology services provider focused on bringing AI, intelligent automation, and analytics together to create leading-edge technology solutions for our customers through a culture of partnership, led by an evolutionary mindset. For over 20 years, we've helped organizations across diverse industries -...
-
▷ High Salary! Software Engineer Ii
1 week ago
Bangalore, Karnataka, India MRI Software Full timeAbout the role MRI Software is seeking a Software Engineer to join our team working on products As a software engineer you will be responsible for developing testing and maintaining software solutions throughout the Software Development Lifecycle You should have a passion for development and an eagerness to learn new things and improve your skills We...
