Software engineer
4 weeks ago
Key Responsibilities: Platform Configuration: Set up and manage call flows, queues, wrap-up codes, and routing logic using Genesys Architect. Requirement gathering: Collaborate with business teams to gather and analyze requirements for contact center workflows and features. System Integration: Integrate Genesys Cloud with CRMs, databases, and third-party APIs. Whats App - Set up and manage call flows, queues, wrap-up codes, and routing logic using Genesys Architect. SMS - Set up and manage call flows, queues, wrap-up codes, and routing logic using Genesys Architect. Email - Set up and manage call flows, queues, wrap-up codes, and routing logic using Genesys Architect. User Management: Administer users, roles, groups, and permissions. Monitoring & Reporting: Generate performance reports, monitor real-time metrics, and analyze customer interaction data. Troubleshooting: Resolve technical issues, liaise with support teams, and ensure platform stability. Template & Messaging Setup: Configure outbound messaging templates and manage canned responses. UAT & Deployment Support: Participate in testing phases and ensure smooth rollout of new configurations. Preferred Skills: Experience with Genesys Cloud CX / Pure Cloud Knowledge of S alesforce Knowledge of JIRA Knowledge of Qtest Familiarity with contact center operations Strong analytical and problem-solving skills Excellent communication and documentation abilities
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Senior software engineer
4 weeks ago
Bangalore, India MRI Software Full timeAs a software engineer, you will enhance online experiences for our huge user base. Utilizing your web application experience to build responsive experiences for our customers. You will be working on new projects as well as existing live projects as well. About the role: MRI Software is seeking a Software Engineer to join our team working on products. As a...
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Embedded software engineer
4 weeks ago
Bangalore, India Toshiba Software Full timeEmbedded Software Engineer (MCU Development) Location: Bengaluru Experience required: 4-12 years Notice Period: Immediate/Max 30 days Requirement: 1. Preferred Experience: 4 to 12 years 2. Experience in Embedded Software Domain. 3. Experience in MCU development, Peripheral driver development (SPI, I2 C, Ethernet, CAN, etc..). 4. Experience in porting...
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Associate Software Engineer
7 days ago
bangalore, India Better Software Full timeBetter (Prev: Jalan Technologies) operates Better Software, Better Marketing, and Better AI, helping businesses scale with technology.Unlike 99% of agency-built software that struggles with poor foundations, leading to costly rebuilds and bug-ridden iterations, we prioritise creating a rock-solid technical base from the start. This ensures smoother scaling...
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Software Engineer
6 days ago
Bangalore, India Sonata Software Full timeSonata Software Overview In today's market, there is a unique duality in technology adoption. On one side, extreme focus on cost containment by clients, and on the other, deep motivation to modernize their Digital storefronts to attract more consumers and B2B customers. As a leading Modernization Engineering company, we aim to deliver modernization-driven...
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Software Engineer
6 days ago
Bangalore, India Sonata Software Full timeJ.D- .Net Fullstack Developer Job Title: Full Stack Developer – .NET Core, RXJS, Angular 14+ & Azure APP Service Location: Chennai/Bangalore/Hyderabad Job Type: Hybrid Experience Level: 3–8 Years Job Summary: We are seeking a skilled and proactive Full Stack Developer with expertise in .NET Core , Angular , and Web API , to join our growing team. The...
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Software Engineer
1 week ago
Bangalore, IN, SLK Software Private Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per yearEngineer - Software About SLK SLK is a global technology services provider focused on bringing AI, intelligent automation, and analytics together to create leading-edge technology solutions for our customers through a culture of partnership, led by an evolutionary mindset. For over 20 years, we've helped organizations across diverse industries -...
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Java Software Engineer
3 days ago
bangalore, India Sonata Software Full timeExperience: 4 to 8 yearsKey Skills:JavaSpringbootMicroservicesHibernateRest APIPayment Gateway (must)EcommerceAWSResponsibilitiesDevelop and maintain Java applications.Implement microservices architecture.Integrate with payment gateways.Collaborate with cross-functional teams.Qualifications4 to 8 years of experience in software development. Required...
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Staff Software Engineer
2 days ago
Bangalore, India Check Point Software Full timeWe are looking for Senior Development Engineer to be a key player in our fast-growing SASE Core Network Group R&D Centre in Bangalore, India. You will be building and developing a next-generation SASE solution. Dive into the world of microservices, distributed systems, networking, and scalable software design, and leave your mark on cutting-edge developments...
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Staff Software Engineer
3 days ago
bangalore, India Check Point Software Full timeIf you are a sharp developer who likes to explore, investigate, and learn new things every day, this is the job for you!As a SW developer in the Customer Focus Group, you will get the opportunity to take part in the development of complex solutions for Check Point’s security platforms while diving into unfamiliar code with known issues, locate it, and...
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Staff Software Engineer
2 days ago
Bangalore, India Check Point Software Full timeIf you are a sharp developer who likes to explore, investigate, and learn new things every day, this is the job for you! As a SW developer in the Customer Focus Group, you will get the opportunity to take part in the development of complex solutions for Check Point’s security platforms while diving into unfamiliar code with known issues, locate it, and...