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Process Associate

3 months ago

Mysuru, India Instant IT Technology Pvt Ltd Full time

Company Name: Instant IT Technology

Job Title: Process Associate (Voice)

Location: Mysore

Job Summary:

Instant IT Technology is seeking a Process Associate (Voice) to join our team. As a Process Associate, you will be responsible for handling customer inquiries and resolving issues in a timely and efficient manner. This role requires strong communication skills and the ability to work in a fast-paced environment.

Key Responsibilities:

Handle customer inquiries and resolve issues via phone calls

Provide accurate and timely responses to customer queries

Utilize problem-solving skills to resolve complex customer issues

Maintain a high level of customer satisfaction through effective communication

Meet and exceed performance metrics and quality standards

Collaborate with team members to achieve shared goals

Requirements:

Education: SSLC, PUC, or Degree in any discipline

Language Skills: Proficiency in Tamil and Malayalam languages

Experience: Fresher or experienced candidates are welcome to apply

Salary: Up to ₹14,000 per month