Field Support_manager

Communication , Engineering , Management , Troubleshooting , Windows , ACT , Ability , Adherence , Android , Antivirus , Apps , Asset , Awareness , BASIC , Backup , CTC , Call Logging , Challenges , Communication , Computer Science , Computing , Concerns , Configuring , Contact , Coordination , Customer , Efficiency , Email , Employees , Energetic , Engineering , Escalation , Excellence , Excellent , Exp , Exposure , Field Support , File , Follow , Hardware , IT Infrastructure , Incidents , Information Security , Information Systems , Infrastructure , Initial , Inquiries , Inventory , L2 , Location , Logging , Mac , Mac OS , Mail , Management , Manner , Matrix , Mobile , Network Troubleshooting , Oral , Oral Communication , Outlook , Patch Management , Personality , Point , Priority , Proactive , Record , Requests , Resolving , Respect , Restoration , Science , Security , Security Policy , Server , Software , Strong , System , System Performance , Systems Engineering , Technology , Troubleshooting , VIP , Warranty , Windows

Experience Required

1 - 5 Years

Industry Type

IT

Employment Type

Permanent

Location

India

Roles & Responsibilities

Work in remote environment

Expertise & Qualification

Bachelor s degree in Computer Science, Information Systems or Engineering u00b7, Degree in Computer Science, Information Systems or Engineering u00b7, Experience In Android & I-OS mobile OS, Mail & Apps troubleshooting, Experience In Ticket process and SLA - Incidents / service requests, Escalation Matrix, Experience of handling Asset/inventory record process, movements etc. u00b7 Knowledge of Patch management, Antivirus Troubleshooting, Knowledge of Patch management, Antivirus Troubleshooting

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