Jr. Cloud Support Engineer

2 weeks ago


india ManpowerGroup Public Sector Full time
Job Description
MGPS is seeking multiple Jr. Cloud Support Engineers , fully cleared, to work the night shift on-site in Reston, VA or Redmond, WA for one of our USG Clients. Night shift is 10pm to 6:30am; Swing shift is 2pm to 10:30pm.
Position Description
Serve as a part of the incident management team in a 24X7 Microsoft Azure environment.  Candidate will diagnose, mitigate and/or escalate system issues to maintain a high level of system/platform availability.  Candidate will serve as a part of the Live Site work stream and will require an understanding of core Windows Azure components and tools to diagnose issues.
Duties and Responsibilities:
• Responds to incident tickets in a 24x7 operational environment to meet SLA objectives.
• Troubleshoots system issues using diagnostic tools like NetMon, winDBG, and custom application tools.
• Reviews system logs to identify and mitigate system issues.
• Leverage knowledge base to help troubleshoot, identify and resolve systems issues.
• Update knowledge base troubleshooting guides and lessons learned as required.
• Document incident fixes and make recommendations to engineering team for system improvements for consideration in future releases.
• Document system issues resulting in system outages and coordinate change though change management process.
• Support collaboration across operations, development teams and external partners.
• Support “tiger team” calls to streamline knowledge sharing and timely resolution of system issues.
• Monitor solution performance according to client specification and SLAs, escalate as needed.
• Other supporting duties, as directed.
• Willingness to work overtime and varying hours as required.
Requirements Minimum Qualifications:
• BS in Computer Science or other technical discipline is preferred.
1-2 years of operations experience providing application infrastructure support; 1 year performing system administrator support
Clearance Requirement:
• TS/SCI with Full Scope Poly required.
Other Job Specific Skills:
• Experience with system administration support tools such as Windows/Linux
• Experience supporting a 24x7 cloud based environment.
• Strong interpersonal skills.
• Strong oral and written communication skills.
• Experience in supporting Cloud based environment and tools such as Azure/AWS
• Experience analyzing, troubleshooting, and providing solutions for technical issues.
• Ability to problem solve and collaborate with team members.
• Strong organizational and multi-tasking skills.
• Strong in technical communications with both technical and non-technical peers
• Able to maintain professionalism under pressure.
• Strong customer focus.
Benefits

We offer a 10% shift differential for night shift. 


Requirements
Minimum Qualifications: • 1-2 years of operations experience providing application infrastructure support; 1 year performing system administrator support Clearance Requirement: • TS/SCI with Full Scope Poly required. Other Job Specific Skills: • Experience with system administration support tools such as Windows/Linux • Experience supporting a 24x7 cloud based environment. • Strong interpersonal skills. • Strong oral and written communication skills. • Experience in supporting Cloud based environment and tools such as Azure/AWS • Experience analyzing, troubleshooting, and providing solutions for technical issues. • Ability to problem solve and collaborate with team members. • Strong organizational and multi-tasking skills. • Strong in technical communications with both technical and non-technical peers • Able to maintain professionalism under pressure. • Strong customer focus.
  • Jr Scm Functional

    2 weeks ago


    India Bloom Consulting Services Full time

    **Jr SCM Functional ( Job ID : 000000466 )**: NA Experience **5 - 6 years** Offered Salary Notice Period **Not Disclosed** **Expereince : 3-5** **SCM** - Should have excellent communication skills. - Should have worked in an ERP Support process - Aware of Oracle User provisioning, assigning of responsibilities - Exposure to Ticketing tools (CA...


  • india MicroStrategy Full time

    Cloud Support Engineers are responsible for providing technical support for a set of MicroStrategy Products. This person dedicates his/her time to resolving customer issues, contributing to the growth of our MicroStrategy Community, and further growing their MicroStrategy Product Knowledge to provide top-notch service. To succeed in this role this person...

  • USMLE Jr Tutor

    4 weeks ago


    india Next Steps Full time

    Company Description Next Steps is a USMLE preparation program that is designed to maximize your chances of matching into a residency program at a fraction of the cost. Our program is uniquely crafted to provide you with the knowledge, skills, and resources needed to succeed in the USMLE exams and secure your residency placement. Role Description This is a...

  • USMLE Jr Tutor

    3 weeks ago


    India Next Steps Full time

    Company DescriptionNext Steps is a USMLE preparation program that is designed to maximize your chances of matching into a residency program at a fraction of the cost. Our program is uniquely crafted to provide you with the knowledge, skills, and resources needed to succeed in the USMLE exams and secure your residency placement.Role DescriptionThis is a...


  • india Syren Cloud Inc Full time

    Role Short Summary: As an Offshore Production Support Engineer, you’ll manage Azure Kubernetes setups with Terraform, oversee PostgreSQL/SQL Server databases, and implement Dynatrace monitoring. You’ll support CI/CD pipelines via Jenkins, collaborate on Azure infrastructure, and swiftly address issues with strong RCA skills, ensuring smooth operations...

  • Splunk Engineer Jr.

    3 weeks ago


    india Federal Staffing Solutions Inc. Full time

    Job Description We connect our employees with some of the best opportunities around.Time and again, our employees tell us that the most important thing we offer is respect.  Federal Staffing Solutions puts people to work in all types of jobs.  When you work with us, you build a relationship with a team of employment professionals in your community who...

  • Splunk Engineer Jr.

    2 weeks ago


    india Federal Staffing Solutions Inc. Full time

    Job Description We connect our employees with some of the best opportunities around.Time and again, our employees tell us that the most important thing we offer is respect.  Federal Staffing Solutions puts people to work in all types of jobs.  When you work with us, you build a relationship with a team of employment professionals in your community who...


  • india Miratech Full time

    Job DescriptionAre you a proactive and detail-oriented Middle Splunk Cloud Automation and Integration Engineer looking to make a global impact? We have an exciting opportunity for you to join our Platform Administration team on a large-scale, international project. You'll play a key role in our ongoing Genesys Engage project, focusing on EMEA countries. Your...


  • India Miratech Full time

    Job DescriptionAre you a proactive and detail-oriented Middle Splunk Cloud Automation and Integration Engineer looking to make a global impact? We have an exciting opportunity for you to join our Platform Administration team on a large-scale, international project.You'll play a key role in our ongoing Genesys Engage project, focusing on EMEA countries. Your...

  • Cloud Engineer

    2 weeks ago


    india ADEREN Full time

    Job Description SEEKING :  Cloud EngineerWe are looking for a Cloud Engineer who will be Responsible for executing the best practices defined in the Cloud Engineers Local Guild and grow the organization in the adoption of SRE and Cloud best practices. It is the owner of cloud related tasks, and to empower the team in the knowledge of cloud practices so...

  • Cloud Engineer

    2 months ago


    india Straive Full time

    Overview /Objective: The Data Engineering team is looking for a Data Engineer with experience in building modern data platforms from the ground up. The successful candidate will build and maintain cloud-centric data processing capabilities that unleash the value of the League’s data assets to gain competitive advantage in the marketplace. They will be a...

  • Cloud Engineer

    2 months ago


    India Straive Full time

    Overview /Objective:The Data Engineering team is looking for a Data Engineer with experience in building modern data platforms from the ground up. The successful candidate will build and maintain cloud-centric data processing capabilities that unleash the value of the League’s data assets to gain competitive advantage in the marketplace. They will be a...


  • India BOT VFX Full time

    Posted Date - 27 Nov 2023 Location - BOT VFX (India) Private Limited - Chennai Department - IT Positions - 1 POSITION **SUMMARY**: BOT VFX, a post-production services company in the entertainment industry with global clients, is looking for an entry-level position “Jr System Administrator” on a permanent role basis. This role involves working with...


  • india Boomi Full time

    About Boomi and What Makes Us Special Are you ready to work at a fast-growing company where you can make a difference? Boomi aims to make the world a better place by connecting everyone to everything, anywhere. Our award-winning, intelligent integration and automation platform helps organizations power the future of business. At Boomi, you’ll work with...


  • india Boomi Full time

    About Boomi and What Makes Us Special Are you ready to work at a fast-growing company where you can make a difference? Boomi aims to make the world a better place by connecting everyone to everything, anywhere. Our award-winning, intelligent integration and automation platform helps organizations power the future of business. At Boomi, you’ll work with...

  • Software Engineer

    2 months ago


    india ANM Cube P Ltd Full time

    Job Description Software Engineer II / Sr. Software EngineerDesign: Object Oriented Programming and Design, Algorithms and Analysis.Development:      Should be strong in backend development using MS Tech Stack      API / Server / Middleware development using C# and .Net      Databases – MS SQL Server or Azure SQL...

  • Dotnet Developer

    3 weeks ago


    india Cloud Raptor Full time

    At Cloud Raptor, we specialize in providing scalable and efficient solutions to businesses across many industries. Focused on cloud technologies and technical expertise, we help organizations navigate the ever-changing landscape of the digital era. With dedicated Centres of Excellence across the globe, we are enabled to deliver comprehensive, senior...

  • Cloud Engineer

    2 months ago


    india EmpHire Full time

    Job Description Cloud Engineer Location: Belgium (Hybrid)My Client is a leading technology company specializing in the cloud space. They are committed to delivering innovative solutions to their clients, leveraging the latest advancements in cloud computing, data analytics, and artificial intelligence. As we continue to expand their operations, they are...


  • india Acronis Full time

    Acronis is a world leader in cyber protection—empowering people with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for someone who is ready to join our mission in creating a #CyberFit future! As the Cloud Priority Support Engineer, you are the main support...


  • india Acronis Full time

    Acronis is a world leader in cyber protection—empowering people with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for someone who is ready to join our mission in creating a #CyberFit future! As the Cloud Priority Support Engineer, you are the main support...