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Senior Director of Delivery

1 month ago


Hyderabad, India Techs to Suit Inc Full time

Position - Senior Director of Delivery & Program Management

Experience - 18 to 25 Years

Job Location - Chennai ( preferred) / Hyderabad

Reports To: Managing Director & Delivery Head

Mandatory - Telecom Domain

Mandatory - Must have worked with Verizon as a client directly or indirectly

Position Heads the Delivery Of Verizon Account in India for the Client - A Reputed Mid Sized IT company

Must have managed 400 plus resources as the account currently has currently about 700 , and expected to grow to 1500

Must have managed P&L of usd 20 million or more

Responsible for Delivery, P&L management, and Account Growth ( imp)

Must have IT Services experience and be from software development background

JD


Role Brief :

As the Director of Delivery & Program Management, you will play a pivotal role in our organization, overseeing the successful delivery of complex projects within the telecom domain. Your expertise will be vital in managing project teams, optimizing project delivery, and ensuring that our clients receive high-quality solutions that meet their business objectives. This role requires a strategic thinker, a hands-on leader, and someone with a deep understanding of the telecom industry.


Key Responsibilities :

  1. Leadership: Provide strategic leadership to the Delivery & Program Management team, fostering a culture of excellence, accountability, and continuous improvement.
  2. Program Management: Manage a portfolio of telecom projects, ensuring successful execution, on-time delivery, and within budget. Establish best practices in program and project management.
  3. Stakeholder Management: Develop and maintain strong relationships with clients, ensuring their expectations are met, and acting as a trusted advisor on telecom solutions.
  4. Resource Management: Oversee resource allocation and capacity planning, ensuring the right talent is assigned to projects.
  5. Quality Assurance: Establish and maintain quality standards, processes, and methodologies in the delivery of telecom projects.
  6. Risk Management: Identify and mitigate project risks while ensuring compliance with industry regulations and standards.
  7. Financial Management: Monitor project budgets and financial performance, ensuring projects are delivered within budget and optimizing resource allocation.
  8. Team Development: Recruit, develop, and lead a high-performing Delivery & Program Management team. Provide coaching and mentorship to team members.
  9. Reporting: Generate regular progress reports for executive leadership and clients, summarizing project status, risks, and opportunities.
  10. Innovation: Drive innovation in telecom solutions and delivery processes, staying up-to-date with industry trends and emerging technologies.


Candidates should demonstrate the below listed critical leadership qualities:

Customer Advocacy - Ensures customer success on stated and unstated business priorities through strategic advice and market leading solutions.

Owner’s Mindset - Is passionate about usiness, deeply committed to its success and makes decisions that are in the best interest of the firm.

Innovation Ethos - Embraces ambiguity and adopts relentless experimentation to challenge current practices and enable continuous growth.

Execution with Pace - Displays agility to deliver high quality results in the face of changing stakeholder expectations.

Big Picture Thinking - Creates a common definition of shared success and sets bold targets that inspire the team towards new horizons.

Winning Through Teams - Enables a culture of collaboration and empowers teams to "raise their game” in order to create a winning formula.


Candidates Must Have:

  • Bachelor's degree in a relevant field; a Master's degree or MBA is a plus.
  • Proven experience in a leadership role, with a minimum of 5+ years in program and project management within the telecom industry.
  • Strong knowledge of telecom technologies, infrastructure, and services.
  • Demonstrated success in delivering complex telecom projects on time and within budget.
  • Exceptional stakeholder management skills with the ability to establish and maintain strong client relationships.
  • Proficiency in project management tools and methodologies, such as Agile, Scrum, and PMP.
  • Excellent communication, negotiation, and problem-solving skills.
  • Adept at managing and leading teams, fostering a collaborative and results-oriented environment.