Lead ServiceNow Developer

2 weeks ago


Hyderabad, India Firstsource Full time

Key Responsibilities:Mentor and support junior team members through knowledge-sharing and code reviewsDesign and implement ServiceNow solutions, including custom apps, workflows, and UI componentsDrive scripting and integrations using Glide, JavaScript, and APIs (REST, SOAP)Build and maintain custom Service Portal components (Widgets, Pages, Themes) using SCSS and AngularJSDeliver ITSM and CMDB solutions involving process design, data modeling, and integrationsLeverage Now Assist and Virtual Agent capabilities to enhance end-user experienceRequired Skills:8+ years in ServiceNow/ITSM development rolesStrong scripting and integration background (JavaScript, REST, SOAP, Integration Hub)Hands-on Service Portal development experienceExcellent communication and collaboration skillsAbility to work independently and lead small technical teamsNice to Have:Familiarity with Now Assist featuresServiceNow certifications (e.g., CSA, CIS-GRC)Experience with Agile or Scrum-based delivery models



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