Salesforce Techno-Functional Consultant

2 days ago

Chennai, Tamil Nadu, India Nazztec Private Limited Full time

Job Title : Salesforce Techno-Functional Consultant Location : Chennai, Bangalore Experience : 10 - 13 years Job Summary : We are seeking a highly skilled Salesforce Techno-Functional Consultant with expertise in Salesforce AI and Data Cloud. The ideal candidate will have a balanced mix of technical and functional capabilities, enabling them to design, implement, and optimize Salesforce solutions. This role involves working closely with business stakeholders, technical teams, and cross-functional departments to deliver innovative and scalable Salesforce solutions. Key Responsibilities : - Salesforce Solution Design & Implementation : Analyze business requirements and design Salesforce solutions. - AI & Data Cloud Expertise : Develop AI-driven use cases and manage Salesforce Data Cloud for insights. - Predictive & Prescriptive AI Models : Deploy AI models to enhance sales, service, and marketing workflows. - Data Integration & Optimization : Configure Data Cloud for unified customer data and real-time insights. - Core Cloud Proficiency : Customize Sales, Service, and Marketing Clouds to align with business needs. - Stakeholder Collaboration : Act as a bridge between business users and technical teams. - Training & Documentation : Conduct workshops and training to enhance user adoption. - Continuous Improvement : Stay updated on Salesforce advancements for innovative solutions. - Performance & Scalability Enhancements : Improve system performance and user experience. Salesforce Expertise : - Salesforce certifications such as Salesforce Administrator, Salesforce Consultant (Sales/Service Cloud), and Salesforce AI Data Specialist. - Hands-on experience with Salesforce AI capabilities (Einstein, GPT integrations) and Data Cloud. Technical Skills : - Strong knowledge of Salesforce declarative tools (flows, process builder, validation rules). - Experience with data modeling, ETL processes, and integrating Salesforce with external systems. Functional Skills : - Ability to elicit and document business requirements and translate them into actionable solutions. - Strong understanding of business processes across sales, marketing, and customer service functions. Other Skills : - Excellent communication and presentation skills to interact with technical teams and business stakeholders. - Strong problem-solving, analytical, and project management abilities. (ref:hirist.tech)

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