Director - TOSB Strategic Operations Section

Job Req ID Home Affairs -  Location ACT   Employment Type Ongoing (Permanent), Full-time  Classification Executive Level 2 - $136,260.00 and $177,318.00 plus 15.4% super (part time pro-rata) Contact Officer Ainsley Fisher on or    Office Arrangements Flexible - Flexible working arrangements can be negotiated in accordance with our Enterprise Agreement and the operational requirements of the role.  Applications close on 20/11/2025 at 11:59pm AEDT (midnight) - Late applications will not be accepted. About our opportunity This process is being used to fill 1 immediate position/s.  Applicants suitable for the role but not offered the position for the current vacancy may be placed in a merit list or pool to fill similar vacancies for up to 18 months anywhere in ACT; NSW; NT; QLD; SA; TAS; VIC; WA.  About our team Chief Operating Officer Group | Enterprise Technology Services | Technology Operations & Support | TOSB Strategic Operations Section The Technology Operations & Support Branch (TOSB) is responsible for supporting and maintaining the Departments ICT infrastructure and software platforms that underpin all Home Affairs applications. The TOSB Strategic Operations section leads strategic planning and investment coordination across the branch, ensuring alignment with business priorities and long-term goals. The team manages financial planning, governance frameworks, and enterprise branch risk processes to support sound decision-making and operational resilience.  A core focus is proactive engagement with senior executives and Business Areas to provide clear visibility of risks, dependences, and strategic initiatives. Through strong partnerships and forward-looking planning, the section helps position the branch for sustainable, trusted service delivery across the organisation. Please visit our website for more information about the Department of Home Affairs or Australian Border Force. Our ideal candidate Demonstrated experience in developing and implementing ICT communication strategies to support organisational/team priorities   Experience working in large complex ICT environments, delivering high-quality outcomes within tight deadlines while maintain stakeholder trust and in being resilient under pressure Strong capability in translating strategic direction into actionable initiatives with measurable outcomes Skilled in preparing high-quality written material and presenting clear, persuasive advise to the Executive and diverse audiences Experience in working collaboratively across teams, functions, and external partners to achieved shared outcomes. Duties and responsibilities Lead the development and implementation of change, including transition planning and support arrangements for new capabilities, ensuring alignment to strategic and corporate goals Provide strategic advice and analysis to the Executive on direction, risks, opportunities and performance Provide strategic direction to a work area, including developing business plans, strategies and priorities and monitor workflow and performance Build and maintain strong relationships with key internal and external stakeholders, while overseeing resource management to collaboratively manage expectations and deliver key outcomes  Lead and promote a strong risk management culture within the branch, ensuring alignment with Departmental frameworks while encouraging innovation and best practice. How to apply Submit your application and CV through the Home Affairs’ recruitment system (ourPeople) before the closing date on 20/11/2025 at 11:59pm (midnight) AEDT  – Late applications will not be accepted. As part of your application you will be required to prepare and submit a one-page applicant response document in relation to the advertised role, outlining: How your skills, knowledge, and experience will be relevant to this role Why you are interested in the role and what you can offer us Any specific examples or achievements that demonstrate your ability to perform the role Applicant response documents must be a minimum 11pt font in MSWord or PDF format, include your full name and the Requisition Number – in the document footer. Prior to preparing your response it is recommended you review the Work Level standards relevant to the classification you are applying to. It may also be useful to refer to the Integrated Leadership Systems information relevant to the classification. Eligibility To be eligible for the position you must be an Australian Citizen. The successful candidate will be required to obtain and maintain a Baseline Vetting (AGSVA) security clearance, and:  ABF Workers will also be required to obtain and maintain an Employment Suitability Clearance (ESC). Home Affairs Workers will also be required to obtain and maintain an Onboarding Check.  In certain circumstances, an Employment Suitability Clearance (ESC) may be required in addition to, or in lieu of, an Onboarding Check, which will be determined by the delegate as necessary.   Diversity and inclusion The Department is committed to workforce diversity and applicants who are Aboriginal and/or Torres Strait Islander, come from a diverse cultural or linguistic background or have a disability are encouraged to apply. RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: Technical assistance For technical enquiries please call or email for assistance: Email: Phone: (within Australia) or +61 (outside of Australia) Please include any applicable screen captures, a response will be provided during business hours. Notes The Department of Home Affairs offers an attractive remuneration package, including salary, superannuation benefits and flexible working conditions appropriate to the level of the position. The Australian Public Service (APS) Employee Value Proposition (EVP) highlights the top reasons our employees enjoy working in the APS. The Department may provide relocation assistance to eligible APS employees required to relocate. The level of assistance will vary depending on the reason for relocating and your personal circumstances. For further information please enquire with the contact officer listed in the advertisement. Information about employment and advice on how to apply for vacancies can be obtained from the Department’s website at