Contact center support engineer
3 hours ago
Job Description: 7 + years Design, configure, and maintain enterprise voice and telephony systems (e.g., Genesys, Vonage, Amazon Connect, Nice in Contact). 3+ Experience & Strong functional knowledge on Salesforce Service Cloud, CTI & Omnichannel configuration and trouble shooting. 3+ Experience with troubleshooting and fixing issues between Voice and telephony systems and Salesforce service cloud. Monitor and troubleshoot voice network performance, ensuring high availability and quality of service (Qo S). Manage call routing, dial plans, voicemail systems, and call recording solutions. Collaborate with network and IT teams to ensure seamless integration of voice and data networks. Provide Tier 2/3 support for voice-related incidents and service requests. Maintain documentation for telephony infrastructure, configurations, and procedures. Coordinate with vendors and service providers for system upgrades, maintenance, and support. Ensure compliance with regulatory requirements (e.g., E911, GDPR) and internal security policies. Participate in disaster recovery planning and testing for voice systems. Solid understanding of telephony protocols (SIP, Vo IP, Web RTC) and contact center infrastructure. Experience with cloud-based contact center solutions and their deployment. Strong understanding of APIs, CRM integrations, and middleware technologies. Excellent communication skills, with the ability to interact effectively with technical and non-technical stakeholders.
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Public Relationship Officer
4 days ago
Alwar, India Women Pride Hospital & IVF Full time**Job Title**: Public Relations Officer (PRO) - IVF Center **Location**: Women Pride Hospital & IVF, Pantagaon 1, 2nd Floor, Ambedkar Circle, Alwar, Rajasthan **Employment Type**: Full-Time **About Us**: Women Pride Hospital & IVF is a trusted healthcare provider committed to delivering compassionate and cutting-edge fertility solutions. Our mission is to...
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Technical Support Engineer
14 hours ago
Alwar, India Movate Full timeWe are looking for enthusiasticTech Support / Help Desk Engineersto join our team inHyderabad . Open Positions Engineer : 1–5 years experience |50 openings|CTC: 3 – 6.5 LPAService desk Support Engineer | Job DescriptionSummary : Highly Proficient in Spoken & Written English (B1 CEFR level). Mid Level troubleshooting skills with the ability to identify...
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Field Services Engineer
3 weeks ago
Alwar, India Trinasolar Full timeMain Responsibilities:Offer technical support during mechanical and electrical tasks throughout the commissioning phase of Energy Storage Projects.Serve as the primary point of contact between Trina Storage and clients on-site, including liaising with subcontractors when necessary.Collaborate with various professionals to implement a detailed commissioning...
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Cyber Security Specialist
16 hours ago
Alwar, India Artifact Corporation Full timeJob Title: Onsite Cybersecurity and Networking SpecialistLocation: Hyderabad, Telangana, India — Onsite at Data CenterEmployment Type: Full-Time, Onsite (Resident Engineer Support)Position Overview:We are seeking a qualified Cybersecurity and Networking Specialist to provide onsite technical support in a data center environment located in Hyderabad,...
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Alwar, Rajasthan, India SV Management Consultants Full time ₹ 9,00,000 - ₹ 12,00,000 per yearPlease share your CV on or contact on Job Purpose - The position will be responsible for effective Project -Coordination &Execution of the same within Project timelines, Budget provided, Quality expectation and On time delivery to customer.Role / ResponsibilitiesTo conduct the line feasibility for new model, prepare list of new requirements. Taking trials...
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Travel Support Administrator
3 weeks ago
Alwar, India NES Fircroft Full time“Join our dynamic Travel Support team, where quick thinking and smart decisions make a real difference for our contractors and staff”.ABOUT THE ROLE:A travel support administrator is responsible for planning, organizing, and managing travel arrangements for individuals or groups, ensuring smooth and efficient travel experiences. This role involves...
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Lead Java Developer
2 weeks ago
Alwar, India Whatjobs IN C2 Full timeHi All, we are hiring for Java Lead (Full Stack Engineers), kindly refer the below JD: What you will be doing: Develop and maintain APIs & microservices in Java/SpringBoot and supporting services (AWS/PCF). Provide support across the end-to-end delivery and run lifecycle. Carry out software development, testing and operational support activities with the...
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Major incident manager
3 weeks ago
Alwar, India Tata Consultancy Services Full timeTata Consultancy Services is hiring Major Incident Managers !!!Job Title: Major Incident Manager (Support Center)Location: BangaloreExp:7-10 yearsJob Summary:The Sr. Solutions Engineer manages the entire operational support lifecycle, including service request fulfillment, incident intake, and major incident command. This role ensures a rapid response to...
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Senior Field Engineer
2 weeks ago
Alwar, Rajasthan, India Reliance Jio Infocomm Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Description Posted Date: 01 Oct 2025 Function/Business Area: Engineering & Technology Location: AlwarJob Responsibilities Maintain the network by availability of network elements in Jiocenters Analyze network availability gap and take actions Conduct drive test and on the basis of analysis, create the action plan Ascertain timely...
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Java Project Manager
14 hours ago
Alwar, India Intellect Design Arena Ltd Full timeCompany Profile: About Intellect Design Arena Limited Intellect Design Arena Ltd is an enterprise-grade financial technology leader, providing composable and intelligent solutions for futuristic global financial institutions across 57 countries. Intellect’s revolutionary First Principles Thinking-based Enterprise Connected Intelligence Platform, eMACH.ai,...