Process Consultant

4 weeks ago

Trivandrum, India UST Full time

Who we are:

Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.

UST is a mission-driven group of over 39,000+ practical problem solvers and creative thinkers in over 30+ countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.

With us, you’ll create a boundless impact that transforms your career—and the lives of people across the world.

Visit us at UST.com .


Senior Process Consultant


The Senior Process Consultant will play a key role in the BPR engagement and in leading process discovery, mapping, and documentation efforts. We are looking for someone who can hit the ground running in this role to reduce process complexity, increase process efficiency, increase process effectiveness, and enable speed of operational processes. This role also involves managing junior consultants and ensuring the successful execution of project phases.


Key Responsibilities:

Project Leadership:

  • Lead the team of Process Consultants during the documentation phase, ensuring high-quality deliverables.
  • Act as the lead consultant in Phase 2, managing the execution of process documentation and standardization.


Process Discovery and Analysis:

  • Conduct in-depth process discovery and analysis sessions with business SMEs. Identify and document current (As-Is) processes, highlighting areas for improvement.
  • Provide detailed analysis and recommendations for process optimization.
  • Perform Data analysis – financial and non-financial, qualitative, and quantitative.
  • Assist with the analysis and preparation of recommendations that will drive greater productivity, reduce waste, or eliminate duplication.


Process Mapping and Documentation:

  • Perform Data gathering – financial and non-financial, qualitative, and quantitative.
  • Collaborate with the Process Architect to design optimized To-Be processes using BPMN or other relevant methodologies.
  • Lead the development of future state process maps, incorporating industry best practices and client-specific requirements.
  • Lead the creation of comprehensive process documentation, ensuring it meets client standards and requirements.
  • Review and validate process documentation prepared by junior consultants.


Client Management and Support:

  • Serve as a secondary point of contact for the client, addressing queries and concerns.
  • Ensure client satisfaction through effective communication and delivery of project milestones.
  • Provide training and guidance to client teams on process documentation and standardization.


Team Leadership and Mentorship:

  • Mentor and guide junior Process Consultants, providing support and constructive feedback.
  • Assign tasks and responsibilities to team members based on project needs and consultant expertise.
  • Foster a culture of continuous improvement and knowledge sharing within the team.


Continuous Improvement:

  • Stay abreast of industry best practices and emerging trends in process improvement.
  • Contribute to the development of new methodologies and frameworks for process reengineering.
  • Implement strategies to enhance process efficiency and effectiveness.


Key Requisite Skills:

  • Bachelor’s degree in business administration, Management, Information Systems, or a related field.
  • Strong experience in business process reengineering, process consulting, process improvement, or related roles.
  • Knowledge and experience in any one or more sectors like Telecom, Retail, Financial Services, Healthcare, Technology etc. is an added advantage.
  • Advanced proficiency in process mapping tools and methodologies (e.g., BPMN, Lean, Six Sigma).
  • Experience with process mining tools (e.g., Celonis, Signavio) is a plus.
  • Strong leadership and project management skills.
  • Excellent analytical, problem-solving, and decision-making abilities.
  • Strong client management and communication skills.
  • Experience in the financial services or wealth management industry is preferred, but not mandatory.


What we believe :

We’re proud to embrace the same values that have shaped UST since the beginning. Since day one, we’ve been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone to champion diversity and inclusion, and to place people at the center of everything we do.


Humility:

We will listen, learn, be empathetic and help selflessly in our interactions with everyone.

Humanity:

Through business, we will better the lives of those less fortunate than ourselves.

Integrity:

We honor our commitments and act with responsibility in all our relationships.

Equal Employment Opportunity Statement

UST is an Equal Opportunity Employer.


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

  • Process Consultant

    2 days ago

    Trivandrum, India UST Full time

    Who we are:Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.UST is a mission-driven group of over 39,000+ practical problem solvers and creative...

  • Process consultant

    3 weeks ago

    Trivandrum, India UST Full time

    Who we are: Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world. UST is a mission-driven group of over 39,000+ practical problem solvers...

  • Process Consultant

    3 weeks ago

    Trivandrum, India UST Full time

    Who we are: Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world. UST is a mission-driven group of over 39,000+ practical problem solvers and...

  • Process Consultant

    4 weeks ago

    Trivandrum, India UST Full time

    Who we are:Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.UST is a mission-driven group of over 39,000+ practical problem solvers and creative...

  • Process Architect

    18 hours ago

    Trivandrum, India UST Full time

    Who we are:Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.UST is a mission-driven group of over 39,000+ practical problem solvers and creative...

  • Process architect

    3 weeks ago

    Trivandrum, India UST Full time

    Who we are: Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world. UST is a mission-driven group of over 39,000+ practical problem solvers...

  • Process Architect

    4 weeks ago

    Trivandrum, India UST Full time

    Who we are:Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.UST is a mission-driven group of over 39,000+ practical problem solvers and creative...

  • Process Architect

    3 weeks ago

    Trivandrum, India UST Full time

    Who we are: Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world. UST is a mission-driven group of over 39,000+ practical problem solvers and...

  • Process Architect

    4 weeks ago

    Trivandrum, India UST Full time

    Who we are: Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world. UST is a mission-driven group of over 39,000+ practical problem solvers and...

  • Information Technology Business Analyst

    5 days ago

    Trivandrum, India Allianz Full time

    Consulting responsibilities:- Take lead in meeting with customers when called upon and perform an initial assessment of business problems- Evaluate and Identify business opportunities within OE business groups, analyse and interpret data to unearth weaknesses and problems, and comprehend the causes.- Formulate recommendations for a business's structural...

  • Information Technology Business Analyst

    1 week ago

    Trivandrum, India Allianz Full time

    Consulting responsibilities:Take lead in meeting with customers when called upon and perform an initial assessment of business problemsEvaluate and Identify business opportunities within OE business groups, analyse and interpret data to unearth weaknesses and problems, and comprehend the causes.Formulate recommendations for a business's structural change,...

  • Security Analyst

    6 days ago

    Trivandrum, India Allianz Full time

    The successful candidate will work to ensure that information security is effectively integrated into projects and business change initiatives. This role will also involve coordinating penetration testing activities and supporting governance processes related to security consultancy.Key Responsibilities:Information Security Integration:- Collaborate with...

  • iAM Developer

    1 month ago

    Pune/Trivandrum/Thiruvananthapuram, India NMS Consultant Full time

    IAM Developer Duties and Responsibilities : Candidate will be responsible for : - Implementation of Identity & Access Management solutions based on the One Identity(Dell One Identity tool ) - Responsible for various software development phase like Analysis, Development, Testing etc., and maintain secure & high-quality code. - Should have good working...

  • Project manager

    3 weeks ago

    Trivandrum, India Allianz Services Full time

    The Project Manager for RPA (Robotic Process Automation), Automation, and Rapid Productivity is responsible for planning, executing, and finalizing projects according to strict deadlines and within budget. This includes acquiring resources and coordinating the efforts of team members and third-party contractors or consultants in order to deliver projects...

  • Project Manager

    3 weeks ago

    Trivandrum, India Allianz Services Full time

    The Project Manager for RPA (Robotic Process Automation), Automation, and Rapid Productivity is responsible for planning, executing, and finalizing projects according to strict deadlines and within budget. This includes acquiring resources and coordinating the efforts of team members and third-party contractors or consultants in order to deliver projects...

  • Project Manager

    3 weeks ago

    Trivandrum, India Allianz Services Full time

    The Project Manager for RPA (Robotic Process Automation), Automation, and Rapid Productivity is responsible for planning, executing, and finalizing projects according to strict deadlines and within budget. This includes acquiring resources and coordinating the efforts of team members and third-party contractors or consultants in order to deliver projects...

  • Project Manager

    4 weeks ago

    Trivandrum, India Allianz Services Full time

    The Project Manager for RPA (Robotic Process Automation), Automation, and Rapid Productivity is responsible for planning, executing, and finalizing projects according to strict deadlines and within budget. This includes acquiring resources and coordinating the efforts of team members and third-party contractors or consultants in order to deliver projects...

  • Quality Assurance Analyst

    5 days ago

    Trivandrum, India Qubiqon Full time

    At Qubiqon Consulting, we’re redefining what’s possible in cloud, data, and AI. We partner with clients to turn bold ideas into breakthrough solutions. Now, we’re on the lookout for meticulous Quality Analysts to join our Kochi team! If you thrive on hunting down bugs, ensuring smooth operations, and turning chaos into clarity, we’d love to chat with...

  • Quality assurance analyst

    4 days ago

    Trivandrum, India Qubiqon Full time

    At Qubiqon Consulting, we’re redefining what’s possible in cloud, data, and AI. We partner with clients to turn bold ideas into breakthrough solutions. Now, we’re on the lookout for meticulous Quality Analysts to join our Kochi team! If you thrive on hunting down bugs, ensuring smooth operations, and turning chaos into clarity, we’d love to chat with...

  • Sr Java developer

    1 month ago

    Trivandrum, India VensureHCM Full time

    About the company :Vensure HCM, A Vensure Employer Solutions company- We are an IT services and consulting organisation based in Thiruvananthapuram, Kerala.As the nation's fastest-growing PEO, Vensure uses industry-leading technology to offer complete, end-to-end solutions for payroll, HR administration, employee benefits, risk management, and workers'...