mjc

Job Title: (MJC)

Location: (Ormanjhi)
Department: Titanium Mahindra Service Workshop

Job Purpose:

The MJC is responsible for ensuring smooth workflow in the workshop by allocating jobs to technicians, monitoring repair progress, and maintaining customer satisfaction through timely and quality service.

Key Responsibilities:

• Job Allocation: Assign repair and maintenance tasks to technicians based on skill level and workload.
• Workshop Control: Monitor job progress to ensure timely completion and quality compliance.
• Coordination: Act as a link between Service Advisors and Technicians for smooth communication.
• Process Adherence: Ensure adherence to Mahindra service standards and repair procedures.
• Job Card Management: Review and verify job cards for accuracy and completeness.
• Productivity & Efficiency: Track technician productivity and manage workload for optimum output.
• Quality Check: Conduct final inspections for major repairs before delivery.
• Reporting: Prepare daily workshop status reports for management.

Key Skills Required:

• Strong knowledge of automobile repair processes and systems.
• Ability to manage workflow and team coordination.
• Excellent communication and organizational skills.
• Knowledge of diagnostic tools and service software (preferably Mahindra systems).
• Problem-solving and decision-making ability.

Qualifications & Experience:

• Diploma / Degree in Automobile or Mechanical Engineering.
• 3–5 years of experience in an automobile service workshop (with at least 1–2 years as a job controller or similar role).
• Preferably experience in Mahindra or similar brand dealerships.

Performance Metrics:

• Workshop productivity and efficiency.
• On-time job completion ratio.
• Reduction in repeat repairs.
• Customer satisfaction scores.

Job Type: Full-time

Pay: ₹15, ₹17,000.00 per month

Work Location: In person