Information technology operations manager

3 days ago

Guntur, India TransFi Full time

Position: IT Operations Manager Experience: 4+ years Location: Remote About Trans Fi Trans Fi powers the world’s payments, helping businesses and individuals access better ways to move money. Combining industry-leading coverage of currencies and payment methods, we deliver compliant payouts, collections, and ramp services across Asia, Europe, Lat Am, Africa, and North America. In our pursuit to advance economic prosperity through borderless finance, Trans Fi’s enterprise-grade, developer-friendly platform is quietly transforming global payments—making international money movement faster, simpler, less expensive, and more reliable than ever. Trans Fi is remote first; we believe the best talent comes from across geographies. We are building for the long term and look for strong owners, builders and big thinkers. Join us if you want to build the future of Web3. Key Responsibilities Manage user onboarding and offboarding, ensuring secure and timely access to tools like Google Workspace, Slack, Jira, and other key Saa S platforms. Maintain an accurate IT asset inventory and ensure device compliance across all users. Oversee identity and access management, applying the principle of least privilege across Saa S platforms. Monitor and manage Google Workspace shared drives, groups, and permissions. Administer and optimize Saa S license allocation (Slack, Jira, Datadog, etc.) across teams. Monitor Saa S tool costs and manage them efficiently to optimize spending. Handle IT support requests via Jira Service Management, ensuring efficient issue tracking and resolution. Conduct and document backup restoration testing, device setup, and recovery procedures. Perform system patching, MFA enforcement, and vulnerability management activities. Support audit and compliance activities under ISO 27001, SOC 2, and PCI DSS frameworks. Maintain clear IT documentation, including SOPs, process guides, and access control records. Must Have Experience with Google Workspace Administration, Slack, and Jira Service Management. Strong knowledge of Saa S access management, endpoint compliance, and device security. Familiarity with Datadog or similar monitoring tools. Excellent troubleshooting, documentation, and organizational skills. Ability to manage multiple IT operations with strong attention to security and compliance.. Good to Have Experience managing Bitwarden or other password management systems. Familiarity with Crowd Strike and Jump Cloud. Exposure to compliance frameworks (ISO 27001, SOC 2, PCI DSS). Basic scripting and Linux administration skills for automation, reporting, and system management. Why Join Trans Fi Work on cutting-edge technology transforming global payments. Be part of a passionate, remote-first team shaping the Web3 future.

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