Fraud Investigation Associate

About the team

If slice is a galaxy, the Fraud Investigators are the Guardians, keeping us all safe while having a lot of fun doing that. To define in fancy words, the fraud investigation team scrutinizes potential suspicious activities. If you're one whose nose starts to itch or hair stands up when something isn't right, to whom talking to people and looking at patterns comes naturally, this team is tailor-made for you.

About the role

We are looking for a hard-working individual with dynamic personality and decision-making skills. The individual should be adaptive towards the start-up culture and should also have good communication skills with intermediate knowledge of Excel and basic knowledge of computers. You will be working as a part of the Fraud Investigation team. As a part of a fast-growing startup, you are expected to be very proactive, process driven and adaptable.

What You will do

• Perform thorough and objective investigation of potential fraud activity on slice products.
• Close review of Fraud incidents received from different channels & conduct the investigation immediately.
• Take ownership on gathering all possible information while investigating incidents.
• Initiate urgent actions as and when required to prevent future financial & reputational loss.
• Monitor fraud alerts daily and take necessary action.
• Identify fraud patterns and modus operandi from the investigation and share insights with analytics team.
• Coordinate with analytics team, product team and other stakeholders.
• Recommend new methods/tools to improve operational efficiency and investigation quality.
• Plan & execute case investigation and complete investigation reports in an accurate manner as per defined timelines.

What You will need

• 1-3 years of working experience in Fraud operations & Investigation. (Banking/Fintech organization only).
• Comfortable in making decision and judgement.
• Graduate degree in any relevant field.
• Presentable (as you will need to talk to customers as a part of the investigation).
• Street smart and ability to detect patterns.
• You should be fluent in English & Hindi

Life at slice

Life so good, you'd think we're kidding:

• Competitive salaries. Period.
• An extensive medical insurance that looks out for our employees & their dependents. We'll love you and take care of you, our promise.
• Flexible working hours. Just don't call us at 3AM, we like our sleep schedule.
• Tailored vacation & leave policies so that you enjoy every important moment in your life.
• A reward system that celebrates hard work and milestones throughout the year. Expect a gift coming your way anytime you kill it here.
• Learning and upskilling opportunities. Seriously, not kidding.
• Good food, games, and a cool office to make you feel like home. An environment so good, you'll forget the term "colleagues can't be your friends".

About us

slice the way you bank

slice's purpose is to make the world better at using money and time, with a major focus on building the best consumer experience for your money. We've all felt how slow, confusing, and complicated banking can be. So, we're reimagining it. We're building every product from scratch to be fast, transparent, and feel good, because we believe that the best products transcend demographics, like how great music touches most of us.

Our cornerstone products and services: slice savings account, slice UPI credit card, slice UPI, slice UPI ATMs, slice fixed deposits, slice borrow, and UPI-powered bank branch are designed to be simple, rewarding, and completely in your control. At slice, you'll get to build things you'd use yourself and shape the future of banking in India. We tailor our working experience with the belief that the present moment is the only real thing in life. And we have harmony in the present the most when we feel happy and successful together.

We're backed by some of the world's leading investors, including Tiger Global, Insight Partners, Advent International, Blume Ventures, and Gunosy Capital.