MDM - Sr. Analyst
4 weeks ago
Key Accountabilities
Consult, design, and document MDM environments for new and existing customers
Determine hardware, software, and resource requirements to implement and upgrade MDM environments based on current and forecasted Customer requirements
Develop and maintain Change Management processes for client environments
Provide technical guidance / support to internal depts (Sales, Service, Staging, etc.)
Participate with MSA’s as requested to consult, design, build and test mobile client solutions
Serve as technical liaison to vendors for customer MDM environment support issues
Maintain expertise in multiple MDM platforms through continued technical and product training on Stratix-supported technologies (VMware Workspace ONE UEM, SOTI MobiControl, Microsoft Endpoint Manager/Intune, JAMF, IBM MaaS360, Cisco Meraki)
Required Qualifications
Bachelor’s Degree in Computer Science, Information Systems Management (or other related technology degree) or equivalent field experience.
A minimum of seven plus (5+) years of production Information Technology experience and wireless mobility systems.
Five plus (5+) years’ experience of enterprise-level Mobile Device Management of industry standard Operating Systems (Google Android and Apple iOS)
Three plus (3+) developing / implementing Change Management processes in an enterprise environment to include customer software deployment, server design / buildout / upgrade / migration, and system integration
Expertise in the following technologies: “rugged” and “consumer” mobile computing technology, mobile device operating systems (i.e. Apple iOS, Google Android, etc.), MDM platforms in the enterprise (i.e. VMware Workspace ONE UEM, SOTI MobiControl, Microsoft Endpoint Manager/Intune, JAMF, IBM MaaS360, Cisco Meraki), TMS platforms (PAX or Verifone) and/or mobile device security.
Excellent oral, written and presentation skills.Technical documentation is a requirement of the position.
Ability to establish and maintain effective working relationships at all levels internally and throughout customer organizations. Extensive knowledge of mobile equipment design, mobile solutions architecture, and mobile device management platforms.
Self-motivated with the ability to work with minimal supervision.
Strong ability to analyze and resolve problems quickly and efficiently.
Ability to meet tight deadlines, work within a stated budget and deliver a quality solution.
Powershell/Bash/sql scripting/Javascript/dev language skills would be a plus.
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