Cloud Engineer

4 weeks ago

Hyderabad, India Tata Consultancy Services Full time

Role - Azure cloud enggExp- 7-10location - Pan IndiaKey ResponsibilitiesIncident & Problem Management: Handle and resolve escalated technical issues from L1 support, conduct root-cause analysis for incidents, and implement corrective actions. Experience using ITIL tools like Service Now.Azure Service Management: Troubleshoot and manage various Azure services, including Azure Kubernetes Service (AKS) , Application Gateway , Web Application Firewall (WAF) , Azure SQL , and Azure Monitor .Infrastructure Monitoring: Monitor cloud infrastructure health and performance using tools like Azure Monitor and Grafana, providing proactive alerts.Automation & Operations: Implement and maintain Infrastructure as Code (IaC) using tools like Terraform for automated deployment and management of Azure resources. Hands on experience in using CI/CD tools, gitlab/gitrunners preferred.Security & Compliance: Assist in implementing and maintaining security best practices and compliance requirements within the Azure environment.Collaboration & Documentation: Work with cross-functional teams, including networking, development, and security, and maintain comprehensive documentation.Knowledge Transfer: Mentor L1 engineers and participate in knowledge-sharing sessions to improve team expertise.Required Skills & QualificationsAzure Experience: Hands-on experience with a broad range of Azure services.Certifications: Relevant Azure certifications required.Technical Skills: Proficiency in tools like Terraform, Kubernetes (including Helm Charts), and scripting languages (e.g., Python).Monitoring & Diagnostics: Experience with monitoring toolsDatabases: Familiarity with managing and troubleshooting cloud databases like Azure SQL.Problem-Solving: Strong analytical skills for diagnosing and resolving complex technical issues.Communication: Excellent communication skills for customer service and collaborating with other teams.Education: A Bachelor's degree in a relevant field (e.g., Computer Science, IT, Engineering) or equivalent experience is often required

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