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Operational Specialist
3 months ago
Must have Skills :KYC AnalystDocumentationMicrosoft Office / Excel skills1-3 years of experience in Banking Domain
Job Background/context:We are seeking a Ops support person:For providing operations support services, including but not limited to; record/documentation maintenance, account maintenance, updating customer’s KYC details in coordination with the Operations.Key Responsibilities:Assist makers in completing all their assigned task on time.Assist supervisor by providing status of all operating procedures.Ensure all cases received in the workflow is completed within the same day as per SLA with 100% accuracy.Ensure to do a quality check for all cases from the source documents, not based on maker processed.Meet TAT conformance and accuracy standards.Follow all the operational risk mitigants implemented in BAU, through checklists, process manuals, etc. No operational risk events/breachesInteract with internal teams & adapt to environment.Knowledge/Experience:Essential1-5 years of relevant experienceAbility to adapt to new technology quickly and seamlessly.Consistently demonstrates clear and concise written and verbal communication skills.
