Lead Oracle DBA/Exadata DBA

1 month ago

mumbai, India Oracle Full time
The Customer Success Services (CSS) is a unit within Oracle’s Customer Service Organization that establishes long-term relationships with many of Oracle's customers through annuity-based service contracts and project-based one-time services. CSS services team sells from a broad IT-services portfolio both in fixed price and T&M basis. CSS services are typically requested by large Oracle customers that require the utmost attention to real mission-critical applications and processes. CSS covers the majority of large-scale Oracle customers.
Customer Success Services provides unmatched, tailored support that ensures the organization’s Oracle technology investments deliver the cutting-edge innovation and performance your business requires to compete, all while coexisting within your IT environment.
ACS is industry-leading expertise with the highest customer satisfaction to support the organization’s business every step of the way.
More than 8 years of relevant experience as an Oracle Core DBA.
More than 5 years of experience working on Exadata Machines.
Should have worked in a DBA-managed services environment.
Responsible for monitoring, and managing Critical database Production environments.
Should know Organizational change processes (SLAs, ticketing, approvals etc).
Good understanding of the business impacts of critical situations.
Demonstrated ability to effectively communicate at the technical and business management level.
Should have strong customer-facing skills.
Extensive knowledge and solid solve experience in the following areas:
RAC, RAT testing, ASM, Exadata, Performance tuning, Data Guard (Physical and Logical), DG Broker.
Experience in database monitoring using Oracle Enterprise Manager including target management, installation, HA configuration and administration of OEM, incident and alert management, monitoring templates, DBLM, and Integration with ticketing tool.
Knowledge of Grafana is preferred.
Experience in solving day-to-day database issues.
Experience in handling complex database backup and recovery scenarios using RMAN.
Experience in database migrations (ExaCC, OCI, platform migration) and upgrades.
Experience in solving various installation and patching issues.
Experience in Oracle-engineered systems like Exadata, and Supercluster.
Experience in Golden Gate replication including unidirectional and bidirectional access.
Experience in automation using Shell scripts, Perl, Python, Ansible etc.
Experience in OS administration (Linux, Solaris), virtualization, and storage (ZFS, ZDLRA).
Excellent written and verbal communication skills.
Ability to work under stress - quick thinking and remaining calm during stressful situations.
Willingness to work in 24x7 rotational shifts and on weekends from the office.
Ability to quickly grasp complex technical issues.
Open to travel (25% time locally and within India)
Appetite to learn new technologies and constantly improve technical skills.

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