Specialist - Product Adoption
2 days ago
Job DescriptionWe’re seeking a dynamic Specialist in Product Adoption who excels at driving impactful customer engagements through webinars, tailored training sessions, and compelling content development. You will play a key role in accelerating product adoption and maximizing customer success. Key Responsibilities: Content Development: Create high-quality, informative, and user-friendly webinar content, presentations, and educational resources tailored to customer segments and personas. Tailored Customer Onboarding: Provide customized onboarding experiences, offering strategic insights and best practices to ensure immediate and ongoing product value realization. Product Training & Enablement: Deliver clear, interactive product training sessions for IT administrators and end-users, ensuring comprehensive understanding and maximized adoption. Proactive Customer Support: Identify and address customer challenges proactively, collaborating cross-functionally to resolve issues swiftly and ensure seamless user experiences. Cross-team Collaboration: Work closely with Product, Customer Success, Sales, and Enablement teams to continuously refine adoption strategies, ensuring alignment and effectiveness QualificationsMinimum of 4+ years of work experience, with prior experience in Solution Engineering, Onboarding, SaaS product Implementation or other closely related functions highly preferred. Strong communication and presentation skills, capable of conveying technical concepts clearly to diverse audiences. Technical proficiency, including:ITIL certification or equivalent knowledge of IT service management. Understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN, firewalls). Familiarity with APIs and identity management systems like Active Directory. Excellent problem-solving abilities, with a proactive approach to identifying and mitigating customer challenges. Skills Inventory Tailored customer onboarding & enablement Strong communication & presentation skills ITIL / ITSM knowledge Networking fundamentals (TCP/IP, DNS, VPN, firewalls) APIs & identity management (e.g., Active Directory) Customer problem-solving & issue resolution Cross-functional collaboration Additional Information At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us.
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Specialist - Product Adoption
4 days ago
Chennai, India Freshworks Full timeJob DescriptionWe’re seeking a dynamic Specialist in Product Adoption who excels at driving impactful customer engagements through webinars, tailored training sessions, and compelling content development. You will play a key role in accelerating product adoption and maximizing customer success. Key Responsibilities: Content Development: Create...
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Specialist - Product Adoption
4 days ago
Chennai, India Freshworks Full timeCompany Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth....
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Specialist - Product Adoption
1 day ago
Chennai, Tamil Nadu, India Freshworks Full time ₹ 12,00,000 - ₹ 24,00,000 per yearCompany Description Organizations everywhere struggle under the crushing costs and complexities of "solutions" that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business...
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Specialist - Product Adoption
1 week ago
Chennai, Tamil Nadu, India Freshworks Full time ₹ 12,00,000 - ₹ 36,00,000 per yearCompany Description Organizations everywhere struggle under the crushing costs and complexities of "solutions" that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business...
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Specialist - Product Adoption
1 week ago
Chennai, Tamil Nadu, India freshworks Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptionOrganizations everywhere struggle under the crushing costs and complexities of "solutions" that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business...
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Technology Adoption Specialist
5 days ago
Chennai, India Sonata Software Full timeSonata Software Overview In today's market, there is a unique duality in technology adoption. On one side, extreme focus on cost containment by clients, and on the other, deep motivation to modernize their Digital storefronts to attract more consumers and B2B customers. As a leading Modernization Engineering company, we aim to deliver modernization-driven...
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Product Specialist
2 days ago
Chennai, India scanO Full timeDental Product Specialist | scanO | Pune / Chennai Role Overview We are seeking a qualified Dental Product Specialist to join scanO. The role involves promoting and driving the adoption of scanO air (AI Robot) by combining clinical knowledge with strong communication and sales skills. You will act as the link between our business operations team and dental...
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Associate - Product Adoption
2 days ago
Chennai, Tamil Nadu, India Freshworks Full time**Company Description** About Freshworks** Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating...
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Product Specialist
2 days ago
Chennai, India scanO Full timeJob Description Dental Product Specialist | scanO | Pune / Chennai Role Overview We are seeking a qualified Dental Product Specialist to join scanO. The role involves promoting and driving the adoption of scanO air (AI Robot) by combining clinical knowledge with strong communication and sales skills. You will act as the link between our business operations...
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Technical Adoption Manager II
1 week ago
Chennai, India ZoomInfo Full timeZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen–fast. What...
