Sr Solution Consultant

3 weeks ago

Pune, India UKG Full time

Role Overview: As a Sr. Solution Consultant at UKG, you will play a pivotal role in delivering superior HCM and workforce management solutions to our clients. You will be accountable for your own success, utilizing your expert knowledge of HCM and Workforce management software to design and implement solutions that maximize benefits for our customers. Your superior communication and presentation skills, coupled with your ability to manage complex environments and client relationships, will ensure your success in this role.

Key Responsibilities:
Requirement Assessment: Conduct workshops with senior members of customer organizations to drive requirement assessments.
Solution Design: Architect comprehensive solutions that integrate UKG Pro WFM with third-party products, ensuring alignment with business goals.
Customization and Integration: Design and implement customizations and integrations to meet specific client needs.
Documentation: Collect, analyze, validate, and document business requirements, creating detailed technical specifications for the implementation
Testing Support: Provide guidance and support during the testing phase, including functional testing, integration testing, and user acceptance testing (UAT).
Effective Communication: Effectively communicate complex technical concepts to both technical and non-technical stakeholders using use cases, visual diagrams, and process flow charts.
Client Management: Foster strong relationships with client Project teams, acting as a trusted advisor and ensuring high levels of client satisfaction.

Qualifications:
Education: Bachelors degree or equivalent in Computer Sciences or a related field.
Experience:
6 to 9 yrs years of experience implementing or supporting enterprise software applications and hardware used in web environments (UKG Pro/ WFM/Workday/Ceridian/Oracle/PeopleSoft/SAP Human Resources/Payroll/Time and Labor).
5+ years of experience in Workforce Management is a must.
Relevant experience as a consultant in a similar application environment is desirable.
Extensive experience in implementing solutions for medium to large enterprise customers.

Skills:
Thorough understanding of business, process, and technology relating to workforce management.

Experience with requirement gathering, solution designing, implementing, and configuring UKG Products.
Experience on UKG Pro WFM modules like Employee self-service, Strategic workforce planning, Time Keeping, Accruals, Leave, Advanced Scheduling, Forecasting, Attendance and Activities is desirable.
Prior experience in supporting functional testing, integration testing, and UAT.

Demonstrated track record in delivering quality, on-time technology and business solutions to a diverse customer base.
Solid interpersonal skills to interface with co-workers and customers, managing specific tasks to completion with minimal direction.
Excellent verbal and written communication skills.

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