General Manager

2 days ago


Delhi, India Zhymka Full time

ZHYMKAJob Description: General Manager – Luxury 5-Star Resort (Pre-Opening & Operations)Position Title:General Manager – Luxury 5-Star Resort (Pre-Opening & Operations)Location: Gangtok, SikkimEmployment Type: Full-time, On-siteExperience Required: 10+ years in luxury hospitality (pre-opening experience preferred)About ZHYMKAZHYMKA is an independent 5-star hotel opening in the heart of Gangtok next year. The propertyfeatures 60 elegant rooms and suites, a luxury spa, specialty and all-day dining restaurants, a rooftoppool and bar, banquet facilities, and breathtaking views of the Kanchenjunga range. The vision is tocreate a modern mountain luxury experience, blending contemporary hospitality with local Sikkimesewarmth and design sensibilities.Role SummaryThe General Manager will lead all pre-opening and post-opening operations, shaping the hotel’sidentity, building a passionate team, and driving operational and financial success. This is a hands-onleadership role with significant autonomy and creative freedom.Key ResponsibilitiesLead all pre-opening activities: vendor coordination, licensing, OS&E procurement, SOPdevelopment, and recruitment.Establish and maintain luxury brand standards and guest experience benchmarks.Oversee operations across Rooms, Food & Beverage, Spa, Sales & Marketing, and Finance.Drive occupancy, ADR, GOP, and brand positioning for the property.Build and mentor a strong leadership team, fostering a culture of service excellence.Represent the property in marketing, partnerships, and media interactions.Implement and optimize technology platforms (PMS, CRM, revenue management systems).Qualifications & ExperienceRequirement DetailsEducation: Bachelor’s degree or diploma in Hospitality ManagementExperience: 10–15 years in hospitality, with at least 2–3 years as GM, Hotel Manager, or Resident Manager in a 5-star or luxury boutique propertyPre-Opening: Proven pre-opening experience with strong operational and commercialunderstandingSkills: Leadership, communication, financial managementApplication ProcessInterested candidates should send their CV and a short cover letter outlining pre-opening orleadership experience to:Subject line: “General Manager – Gangtok”Why Join ZHYMKA?Opportunity to build a new luxury brand from the ground up in one of India’s most scenicdestinations.Creative freedom and leadership autonomy to shape an exceptional guest experience.Set new benchmarks for independent luxury hospitality in the region.ZHYMKAGangtok, Sikkim



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