BPO Senior Manager
7 days ago
§ Demonstrates high level of leadership, interpersonal and client relationship skills
§ Provide expertise and guidance to the team on administrative and process aspects.
§ Serves as liaison between team, clients, leadership, and various other support team
§ Identifies opportunities for improvement; recommends possible training opportunities
§ Provides input into goal setting and provides performance feedback. Excellent Communication skills and domain knowledge in Banking.
Must have skills.
- People management 4- 5+ years’ experience who Handled 40+ team Size
- Able to drive the team performance.
- Direct customer handling UK customers / Internal stakeholders handling experience.
- Identifies opportunities for improvement; recommends possible training opportunities
- Provides input into goal setting and provides performance feedback. Excellent Communication skills and domain knowledge in Banking.
- Must have Financial Spreading (Geo USA, UK, Europe and Asia).
- Business Banking & Lending operations for corporate accounts (new / Existing)
- Preferred who handled CDD (New & Existing customers), Payment processing.
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