MS Dynamics 365 Technical CRM Specialist
4 weeks ago
Role Description
This is a full-time on-site role for a Microsoft Dynamics 365 (Customer Relationship Management (CRM)) Specialist, located in Gurugram. The successful candidate will be responsible for configuring, customizing, and implementing Microsoft Dynamics CRM to meet the business needs of our organization. The successful candidate will also assist in the design and development of solutions that will drive business growth and enhance customer Extensive experience in customizing and configuring Microsoft Dynamics 365 (Customer Relationship Management (CRM)) instances.
- In-depth knowledge of Microsoft Dynamics 365 (Customer Relationship Management (CRM)) functionality, including advanced customization and configuration, workflows, business rules, security models, and integrations with external systems
- Expertise in developing and maintaining Power Apps, Power Automate, and Power BI solutions.
- Strong proficiency in JavaScript and HTML
- Experience in developing custom plugins, workflows, and web resources
- Excellent knowledge of SQL Server and the ability to write complex, optimized SQL queries.
- A Bachelors or master's degree in computer science or a relevant field of study
- Excellent problem-solving, analytical, and technical skills, along with the capability to learn quickly.
- Strong communication skills and the ability to work collaboratively with others.
- Experience in a consulting or client-facing role is preferred.
- Someone with strong experience with the Marketing (Customer Journeys) functionality, Customer Service functionality and Sales functionality of Dynamics 365 will be highly preferred.
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