User Experience Writer
2 days ago
Experience: 3 to 5 years
About Us:
RRD is a global leader in industry, creating seamless and engaging user experiences across multiple platforms. We are looking for a skilled and creative UX Writer with 3 to 5 years of experience to join our team and help us craft user-centered content that is clear, concise, and consistent across our digital products.
Job Summary:
As a UX Writer at RRD, you will collaborate with UI/UX designers, product managers, and developers to create content that enhances the user experience and drives product success. You will focus on writing and optimizing on-screen copy, ensuring content consistency across our team, and contributing to the development of our Design System.
Key Responsibilities:
Write and optimize content for user interfaces components, FAQs, and other UI elements, ensuring clarity and user-friendliness and more accessible.
Develop and maintain content style guides and tone guidelines that align with the product’s voice and the broader system, ensuring consistency across all touchpoints.
Work closely with designers, product and client managers and stakeholders to ensure that the content enhances the overall user experience and aligns with business goals.
Developing and maintaining content guidelines and best practices for microcopy and UX writing across teams and platforms is highly recommended.
Document UX writing standards and guidelines to ensure consistency across products and teams.
Craft user-centered narratives that guide users seamlessly through digital journeys while reflecting the brand’s tone and values.
Advocate for the user at every stage of the design process, ensuring content aligns with user intent and product goals.
Monitor and evaluate the effectiveness of content through user feedback and analytics, refining copy to enhance the user experience continuously.
Drive measurable improvements in user engagement and satisfaction through impactful and consistent UX writing.
Qualifications:
3 to 5 years of experience as a UX Writer, Content Strategist, or similar role in a digital environment.
Strong portfolio of UX writing, microcopy, or content work across web, mobile, and app interfaces.
Experience in creating and optimizing on-screen copy for UI elements, including buttons, forms, error messages, and tooltips.
Proven ability to develop content style guides and tone guidelines, aligning them with Design Systems.
Excellent collaboration and communication skills, with the ability to work with cross-functional teams to ensure content consistency.
Excellent in writing clear, concise, and user-friendly content with an understanding of information hierarchy and design principles.
Preferred Skills:
Experience working with Agile teams in fast-paced environments.
Understanding of SEO best practices as they relate to UX writing.
Knowledge of accessibility principles and writing for diverse audiences.
Experience with design and collaboration tools like Figma, Axure, Sketch and Adobe XD.
Experience with UX Writing tools such as Frontitude, Contentful, and Dropbox DocSend.
Familiarity with project management tools like Jira, Workfront and Monday.com.
Ability to quickly conceptualise and deliver right contents to the audience.
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