Director - Transformation Management

3 weeks ago

Gurugram, India Marsh McLennan Full time

Transformation & Change Director

Location: Gurgaon


Mercer is seeking a tenured transformation manager with experience in designing, project managing and executing complex operational change. You will need to be a strategic thinker with experience of working on target operating models and M&A type projects and be able to demonstrate a thorough understanding of how an organization works. Reporting to the Global Transformation & Change Delivery Team within the Operations & Technology organization, you will be responsible for designing, managing, and executing transformation programs to deliver key strategic initiatives for the organization.


What can you expect:


An opportunity to design strategic initiatives that deliver profitable growth of Mercer's Health, Wealth and Career businesses globally.

Engagement with key C-Suite Stakeholders to gain effective buy-in and ensure organizational resources are available.

To build and maintain effective relationships with senior business partners and third parties and help facilitate timely decision making and trade-offs.

To be a key member of the transformation & change team and contribute to a culture of constant improvement across a global organization.


What is in it for you:

A role that can offer variety and be part of a global dynamic team within a large stable corporate organization.

Competitive salary and an excellent benefits package.


We will rely on you to:

  • Lead and manage highly complex, broad, and/or multi-year international programs and projects, ensuring successful delivery of key strategic initiatives.
  • C-Suite business leaders and staff in scoping, defining, planning, and executing programs and projects, validating and quantifying assumptions.
  • requirements into tangible outputs, outcomes, and benefits.
  • detailed program delivery roadmaps, including resources, outcomes, schedules, costs, assumptions, dependencies, and business integration plans for large-scale, complex strategic initiatives.
  • as a subject matter expert in design and delivery, providing guidance and support to the wider business in defining the right approaches and ensuring solutions are fit for purpose.
  • effective relationships with senior business partners and third-party vendors, facilitating timely decision-making and communication of progress, risks, and issues to key stakeholders.


What you need to have


  • 10+ years of professional services experience, with atleast 7 years in designing and implementing changes to operating models for external clients.
  • Experience as a Program Manager leading large and complex programs across matrix structured organizations, ideally across continents/regions.
  • Track record in managing and coordinating implementation with teams across different locations, including off-shoring/near-shoring teams.
  • Communication and diplomacy skills, with the ability to guide, influence, and convince colleagues, leaders, and external stakeholders.
  • Experience in target operating models (TOM) design and organizational change programs, with a focus on stakeholder management and communication at the C-Suite level.



Good to have:

  • Execution of projects, such as execution manager or project manager
  • Experience in implementation delivery, particularly technology-related projects
  • Experience in the financial services industry, insurance / banking / investment management
  • Knowledge of Technology/AI
  • Tier 1 or 2 B-school (6 IIMs, ISB, MDI, NITIE, FMS, XLRI, etc.)
  • Experience in Employee Benefits / Pensions / Investments or HR Consulting business and solutions is highly desirable, but not essential.
  • Understanding of how to work with different cultures globally to deliver programs.
  • Prior Mercer experience


If you are a strategic thinker with a thorough understanding of organizational dynamics and have a proven track record in leading complex transformation programs, we would love to hear from you. Apply now to join our team as a Global Transformation & Change Director


MERCER


Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s more than 25,000 employees are based in 44 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with 76,000 colleagues and annual revenue of $17 billion. Through its market-leading businesses including Marsh , Guy Carpenter and Oliver Wyman , Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit . Follow Mercer on Twitter @Mercer .


Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, and gender identity.

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