PUN - REF86540E_2025204794 - Accounts Receivable (Billing)- Senior Associate
1 week ago
Job DescriptionKey Responsibilities Create Debit/Credit Memos in Zuora and maintain account accuracy. Oversee daily billing operations for multiple product lines, ensuring timely, complete, and accurate invoicing Maintain & update complex billing workbooks to align with evolving business needs Address and resolve escalations in Salesforce from external clients and internal teams, providing expert solutions to complex billing issues. Lead the creation and updating of subscriptions in Zuora, ensuring compliance with customer agreements and billing policies. Drive reconciliation and validation processes, identifying discrepancies and implementing corrective actions. Support operational projects to enhance accuracy and efficiency, including process automation and system enhancements. Provide high-level support and guidance to both internal stakeholders and external clients regarding billing inquiries. Continuously evaluate all billing processes for potential automation or transition to offshore BPO vendors. Preferred SkillsFamiliarity with B2B billing and subscription management. Ability to manage multiple priorities in a fast-paced environment. Proficient in Salesforce, Zuora, Tableau Cloud, and CARP for financial operations and reporting. QualificationsBachelor’s degree in accounting, Finance, Business Administration, or a related field.3+ years of experience in billing operationsHands-on experience with billing systems such as Zuora, Salesforce, and Sage Intacct.Strong analytical, problem-solving, and reconciliation skills.Ability to work independently and as part of a cross-functional team.Proficiency in Google Docs, Google Sheet
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