Associate - onboarding manager
2 days ago
Associate - Onboarding Manager (US) Bangalore About Urban Piper: Urban Piper is a B2 B Saa S platform helping restaurants in digital transformation. With our offering restaurants can manage/automate their online presence be it on their own websites/apps or any of the leading food delivery platforms — Zomato, Swiggy, Amazon Foods Deliveroo, Talabat, Hunger Station, Jahez, etc. in the simplest manner. At present, we are processing nearly 3 million transactions every month and partnered with 12,000+ restaurants across India and the Middle East. The most defining aspects of our work are related to — consistency, reliability, scalability, and agility. We make use of a wide variety of technologies and process significantly large amounts of data on a daily-basis. Your Role: As an Associate in Onboarding, you’ll work on complex problem statements, closely coordinating with cross-functional teams to ensure customer needs are met efficiently and effectively. This role is suited for someone who can thrive in a high-energy, cross-functional environment and enjoys working on multiple tasks where time, resources and expectations must be managed effectively. You will: Develop a deep understanding of Urban Piper’s suite of products to assist customers in maximizing their digital experience. Provide end-to-end support to customers in managing their online menus during the onboarding process and post go-live, ensuring they have the tools and support they need to succeed. Collaborate with the integration team and Technical Account Manager to understand customer requirements, clarify product-related questions, and deliver viable solutions or alternatives. Work closely with the Customer Service and Product & Engineering (P& E) teams to facilitate quick and effective issue resolution, ensuring a seamless experience for customers in your portfolio. Build strong, lasting relationships by actively engaging with customers, striving to exceed expectations, and taking extra measures to ensure satisfaction. Partner with cross-functional team members, aligning efforts to deliver the best possible customer experience and drive long-term value for our clients. We are looking for someone who has/is: 0-2 years of experience in Customer Success or Relationship Management, ideally within the Saa S space. A Bachelor’s degree as a minimum educational qualification (Engineering degrees preferred). Proficiency in English, both written and spoken, with strong communication and interpersonal skills to facilitate cross-team collaboration. Willing to work during the US hours (night-shift). Strong analytical skills with a passion for problem-solving and continuous improvement. Proficiency with tools like Google Workspace, Microsoft Office and other related platforms. The ability to quickly learn new products, tools, and technologies and share that knowledge effectively with customers. Nice to have: Prior experience in the food and beverage (F& B) industry, ideally in a role that involved digital transformation or technology implementation. A basic understanding of API integration is advantageous but not mandatory. Experience working in fast-paced, dynamic environments where adaptability is key. Apply now if you wish to be a Piper.
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Associate - Onboarding Manager
7 days ago
Bangalore, India UrbanPiper Full timeAssociate - Onboarding Manager (US) Bangalore About UrbanPiper: UrbanPiper is a B2B SaaS platform helping restaurants in digital transformation. With our offering restaurants can manage/automate their online presence be it on their own websites/apps or any of the leading food delivery platforms — Zomato, Swiggy, Amazon Foods Deliveroo, Talabat,...
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Associate - Onboarding Manager
7 days ago
Bangalore, India UrbanPiper Full timeAssociate - Onboarding Manager (US) Bangalore UrbanPiper is a B2B SaaS platform helping restaurants in digital transformation. With our offering restaurants can manage/automate their online presence be it on their own websites/apps or any of the leading food delivery platforms — Zomato, Swiggy, Amazon Foods Deliveroo, Talabat, HungerStation, Jahez, etc....
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Associate - Onboarding Manager
6 days ago
bangalore, India UrbanPiper Full timeAssociate - Onboarding Manager (US)BangaloreAbout UrbanPiper: UrbanPiper is a B2B SaaS platform helping restaurants in digital transformation. With our offering restaurants can manage/automate their online presence be it on their own websites/apps or any of the leading food delivery platforms — Zomato, Swiggy, Amazon Foods Deliveroo, Talabat,...
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Software Onboarding Associate
7 days ago
Bangalore, India Eternia (formerly SmartClean) Full timeAbout Us We are a leading Enterprise PropTech company developing IoT solutions for Building Intelligence and Smart Facility Management . Our solutions enable real-time monitoring, automation, and predictive maintenance for commercial and residential buildings. With deployments across Asia , we are transforming how buildings operate with...
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Associate - Onboarding Manager
6 days ago
Bangalore Urban, India UrbanPiper Full timeAssociate - Onboarding Manager (US) Bangalore About UrbanPiper: UrbanPiper is a B2B SaaS platform helping restaurants in digital transformation. With our offering restaurants can manage/automate their online presence be it on their own websites/apps or any of the leading food delivery platforms — Zomato, Swiggy, Amazon Foods Deliveroo, Talabat,...
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Associate - Onboarding Manager
7 days ago
Bangalore Urban, India UrbanPiper Full timeAssociate - Onboarding Manager (US)BangaloreAbout UrbanPiper: UrbanPiper is a B2B SaaS platform helping restaurants in digital transformation. With our offering restaurants can manage/automate their online presence be it on their own websites/apps or any of the leading food delivery platforms — Zomato, Swiggy, Amazon Foods Deliveroo, Talabat,...
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Apply in 3 Minutes: Associate
6 days ago
Bangalore, India UrbanPiper Full timeAssociate - Onboarding Manager (US) Bangalore About UrbanPiper: UrbanPiper is a B2B SaaS platform helping restaurants in digital transformation. With our offering restaurants can manage/automate their online presence be it on their own websites/apps or any of the leading food delivery platforms — Zomato, Swiggy, Amazon Foods Deliveroo, Talabat,...
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Client Onboarding Manager
2 days ago
bangalore, India WizCommerce Full timeAbout the company: At WizCommerce, we are revolutionising B2B commerce for manufacturers, wholesalers, and distributors across the USA, India and Canada. Our mission is to empower businesses with innovative technology solutions that drive revenue and foster growth. Recognizing the challenges posed by outdated software and cumbersome offline selling methods,...
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Client Onboarding Manager
18 hours ago
Bangalore, India BiteSpeed Full timeWe are a Sequoia-backed SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands. We’re currently working with 3000+ e-commerce brands globally across 50+ countries and are fortunate to have raised $5.Check out more about us here - and do read through our 200+ odd 5-star reviews to get a sense of what our customers...
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Client Onboarding Manager
18 hours ago
Bangalore, India WizCommerce Full timeAbout the company: At WizCommerce, we are revolutionising B2B commerce for manufacturers, wholesalers, and distributors across the USA, India and Canada. Our mission is to empower businesses with innovative technology solutions that drive revenue and foster growth. Recognizing the challenges posed by outdated software and cumbersome offline selling...
