Manager, Logistics

Job Title: Manager Logistics & Warehousing - India Department: Supply Chain Reports To: Senior Manager, Global Operations and Trade - Hamel MN US GENERAL DESCRIPTION / PURPOSE: Manager Logistics & Warehousing will be responsible for supporting domestic and international logistics activities required to successfully deliver machines and parts in a compliant manner around the globe while meeting customer specific requirements. Additionally, the Manager Logistics & Warehousing will work diligently to ensure that documentation, customs compliance, and logistics functions are executed professionally, timely, and proficiently. Manager Logistics & Warehousing will also be responsible for supporting a successful warehouse operation and developing inventory strategies to support the operation. ESSENTIAL JOB FUNCTIONS: Transportation Management Executes the timely delivery of goods and documents, requiring accuracy, understanding and concise proof-reading to successfully support delivery of goods to the customers Serves as liaison between internal customer base and external logistics providers, providing quotes, arranging freight, communicating logistics protocols, and providing instructions to customers and logistics partners Monitor, track and communicate shipment status for all machine movement and customer orders Ensure on time delivery throughout the logistics process Utilize appropriate shipping methods (FCL, LCL, FTL, LTL, air, intermodal, rail, ocean, etc.) to maximize service and minimize cost Problem solving: Logistics and carrier issues related to communications, pricing, shipment claims, and freight costs. Assist in the development of new supply chains, routing process improvements, and procedures including freight, expense, and cost‐saving saving opportunities. Provide logistics support for in‐process manufacturing builds. International Assist with shipment, documentation (commercial invoice, packing slip, fumigation certificate etc.), and Import/Export compliance for all kinds of packages/freight. Provide assistance with nominal order entry. Manage customs registration submission activity and on-going compliance Liaison & managing international air and ocean freight forwarders for all our imports/exports. Administrative Keep accurate records of documentation related to international trade and traffic. Code and approve freight bills to process payments. Maintain a high level of knowledge of the transportation industry and trade regulations to assess the impact and ensure consistent compliance with laws related to documentation and retention. Manage HSN codes for all parts shipped and received. Generate & process NPR POs for the services availed from the vendors. Managing and Measuring Work Coordinates with the Logistics Analyst(s) for all traffic management, including LTL, expedited, dedicated trucking, field machine rail movements, et al, cross-border movements, cross-border transactions, and international customs processing. Manage machine movement and delivery for domestic and international machine deliveries / sales. Manage logistics group participation in proposal development and CFT participation for the purposes of transport planning. Participate in the development and publishing of internal and external procedure documents related to Global logistics Investigate complaints involving such matters as damaged items, overcharges, delay in shipments, and makes necessary adjustments. Coordinates with customer service staff to respond to all external customer inquiries for aftermarket parts, aftermarket services, and technical support. Coordinates with the Order Management Administrator and contract fleet management to maintain desired throughput levels of parts and parts shipments for domestic service. Manage parts sales practices and processes to identified targets. Coordinate the activities of the technical support specialist. Leadership Serves as a member of the Leadership team and as such is responsible for providing leadership in decision-making and vision building for Logistics, Warehouse & Inventory Management. Ensures optimal effectiveness and production through effective use of inventory software specifically warehouse management, inventory procurement and management, labor control. Serves as primary liaison with auditors. Cultivates a high performance, result-oriented culture by maintaining positive working relationships with all internal and external stakeholders. Assists in the development and implementation of productivity standards and goals in support of the annual operating plan. Directly accountable for the successful implementation, assessment, and transition of all new operational initiatives of Logistics, Warehouse & Inventory Management Warehousing & Inventory Management: Develops and drives culture of accountability through daily assessments and operational evaluation. Oversees the implementation of all warehouse operations, including logistics, scheduling systems, delivery, and transportation. Inventory part management – Manual registry management, cycle count activities, excel reports management. Inward/outward activities at WH. Vehicle placements for outbounds. Supervising warehouse employees (3rd party) and overseeing daily operations. 5S implementation - sort, set, shine, standardize, and sustain - to create a "clean and organized" workplace/warehouse for better efficiency. Develops or directs the creation of metrics to measure the performance of all areas of warehouse and logistics. Functional & Technical Skills Identify process improvement opportunities and lead cross-functional implementation of processes to optimize material flow and minimize cost across logistics network. Evaluate and develop transportation network improvement strategies in partnership with various 3PL’s and international transportation suppliers. IFS activities – Material inward (Receiving), outward, issuing parts to the projects, creating shipments in IFS and arranging outbound shipments from warehouse and other locations (if any), creating NPR POs, adding inventory parts, Working cross-functionally with Sourcing, Procurement, and Project teams to meet customer expectations. REQUIRED QUALIFICATIONS: Education: Master’s degree in business, supply chain, engineering, finance, or related field Experienc e: 12+ years combination of experience in material and logistics, compliance, supply chain and direct supervisor experience Position Location: Loram Rail Maintenance India Pvt Ltd#512/10, Service Lane, Outer Ring Road, Mahadevapura, Bangalore.