Consulting-ET&P-SAP BRIM- Manager
2 weeks ago
Consulting
SAP Operation CM CC- Manager
What impact will you make?
Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration, and high performance. As the undisputed leader in professional services, Deloitte is where you’ll find unrivaled opportunities to succeed and realize your full potential
Deloitte is where you’ll find unrivaled opportunities to succeed and realize your full potential.
The Team
How can you thrive when nonstop disruption keeps redefining possibilities? You should reimagine more than business processes. You should reimagine everything—relationships, data, markets, the workforce, and more. Deloitte can show you how—and help you deliver results with SAP solutions.
Our SAP Practice offers a complete range of services — from business case development and system design to configuration, testing and deployment. SAP offerings include – SAP ECC, CRM, SRM, ICH, Portal, Net weaver, BO, SAP Development and BASIS & Infrastructure and covers all functional areas and industry verticals.
Work you’ll do
The primary role of a Consultant is to make immediate, direct contributions to enhancing our clients’ competitive position and performance in ways that are distinctive, innovative, and sustainable.
To do this, one must perform the following activities as a Consultant within the firm:
SAP Operation CM CC Lead Professional should have:
Responsibilities:
Lead and manage the SAP CC/CM operations team, including setting priorities, assigning tasks, and monitoring progress. Ensure the availability, performance, and security of the SAP CC/CM systems. Coordinate with other teams and stakeholders to prioritize and resolve issues. Develop and implement operational policies, procedures, and best practices. Monitor system health and performance metrics to identify areas for improvement. Ensure compliance with security policies and regulations. Provide leadership and guidance to team members, including training and mentoring.Qualifications :
Bachelor's degree in Computer Science, Information Technology, or related field. Looking for 10+ years’ experience Proven experience in SAP CC/CM operations, with a strong understanding of SAP CC/CM configuration, administration, and monitoring. Previous experience in a leadership or supervisory role. Excellent problem-solving and decision-making skills. Strong communication and interpersonal skills, with the ability to interact effectively with team members and stakeholders. Strong knowledge on Ticketing systems and Ticket Dispatching. Ability to manage multiple priorities in a fast-paced environment. Positive outlook with good team management skills.Additional Requirements :
Experience with other SAP modules and systems integration. Willingness to work non-standard hours as needed for system maintenance and support. Strong analytical and organizational skills.Your role as a leader
At Deloitte India, we believe in the importance of leadership at all levels. We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters.
Actively focuses on developing effective communication and relationship-building skills Builds own understanding of our purpose and values; explores opportunities for impact Understands expectations and demonstrates personal accountability for keeping performance on track Understands how their daily work contributes to the priorities of the team and the business Demonstrates strong commitment to personal learning and development; acts as a brand ambassadorto help attract top talent
How you’ll grow
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help build world-class skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Centre
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits.
Our purpose
Deloitte is led by a purpose: To make an impact that matters.
Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves on doing not only what is good for clients, but also what is good for our people and the
Communities in which we live and work—always striving to be an organization that is held up as a role model of quality, integrity, and positive change.
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