German Customer Support

1 month ago


remote, India Smart-Recruitments Full time
Job Description

Remote Work in Portugal - Equipment provided

Role Description

This is a full-time role for a German support specialist with emphasis on providing support services to clients in Germany. You will be responsible for answering customer inquiries, resolving issues, and maintaining customer satisfaction. You will be required to communicate in German via phone, email, and chat, and document customer interactions and feedback.

Qualifications

  • Fluency in German
  • Customer service experience with excellent verbal and written communication skills
  • Ability to provide efficient solutions, multi-task, and work under pressure in a dynamic, fast-paced, and changing environment
  • Strong problem-solving skills and attention to detail, with the ability to analyze, diagnose and resolve customer issues in a timely manner
  • Demonstrated ability to be a team player, adaptable, and flexible
  • Prior experience using CRM software and other support tools is a plus

Offer:

  • Competitive salary and remuneration system (incl. meal allowance):
  • Full-time position
  • Private health insurance
  • 22 days paid vacation per year

Additionally for candidates from abroad:

  • Airport pick-up and administrative support for your integration in Portugal
  • Airline ticket purchased from the company or instant refund after signing the contract
  • Free annual flight home
  • Accommodation in a room in a company apartment in Lisbon (or higher salary without accommodation)
  • Free Portuguese courses, water sports activities, soft trekking and much more


Note: When you apply for this vacancy, you are giving your GDPR consent to SmartRecruitments. We might share your CV details directly with our client for the purpose of recruitment.




  • remote, India Talent Trail Full time

    Job Description Remote Work in Portugal - Equipment provided Role Description You will be required to communicate in German via phone, email, and chat, and document customer interactions and feedback.Qualifications Fluency in German and English B2Customer service experience with excellent verbal and written communication skillsAbility to provide efficient...


  • remote, India Smart-Recruitments Full time

    Job Description Our client is currently seeking German speakers who are willing to work remotely from any place in Greece. As a Customer Support Specialist, your main responsibility will be to handle calls from existing customers and solve any issues they might have. You will use your excellent communication and negotiation skills to provide personalized...


  • remote, India Smart-Recruitments Full time

    Job Description Our client is currently seeking German speakers who are willing to work remotely from any place in Greece. As a Customer Support Specialist, your main responsibility will be to handle calls from existing customers and solve any issues they might have. You will use your excellent communication and negotiation skills to provide personalized...


  • remote, India Smart-Recruitments Full time

    Job Description Our client is currently seeking German speakers who are willing to work remotely from any place in Greece. As a Customer Support Specialist, your main responsibility will be to handle calls from existing customers and solve any issues they might have. You will use your excellent communication and negotiation skills to provide personalized...


  • remote, India Talent Trail Full time

    Job Description Esta é uma posição remota. Our client is currently seeking German speakers who are willing to work remotely from any place in Greece. As a Customer Support Specialist, your main responsibility will be to handle calls from existing customers and solve any issues they might have. You will use your excellent communication and negotiation...


  • Remote, India Recruit CRM Full time

    German Translator Position at Recruit CRM **Company Overview**: Join our thriving team at Recruit CRM! As a headquartered SaaS company based in the US, Ireland, and India, we proudly serve over 1,200 top Executive Search and recruitment Firms in 100+ countries. With a staggering 70% YoY growth and a team of 100+ individuals across the globe, we are...

  • German Counsellor

    2 weeks ago


    Remote, India HowToAbroad Full time

    **HowToAbroad** is looking for an Education Consultant to expand and market our incredible German educational services and drive the recruitment of International/Indian Students to German Studies. **About us**: - "How to Abroad" is a startup aiming to assist people who want to study abroad. We are currently focusing on the education sector in Germany only,...


  • Remote, India Cognus technology Full time

    Are you a passionate German trainer who is certified up to B1/B2 level and loves teaching German, creating course content, and looking to grow further in the German Language? If so then you are someone we are looking for, a passionate and energetic German Language Trainer to teach the language to the students and make teaching plans for the German Language...


  • Remote, India Neethu's Academy Full time

    **Responsibilities**: - Conduct online German language sessions for individuals or groups, catering to different proficiency levels ranging from beginner to advanced. - Develop and customize lesson plans, learning materials, and exercises to suit the specific needs and goals of each learner. - Provide clear explanations of grammar, vocabulary, and language...

  • Project Coordinator

    2 weeks ago


    Remote, India EU Tech Chamber Full time

    The European Technology Chamber is a registered NGO that enables European companies to use their technologies for the benefit of Europe and mankind - following our vision "Technology obliges". As Europe’s leading tech network, we are constantly enlarging our team to serve our network even better. We are currently looking for a **Project Coordinator -...

  • Project Coordinator

    3 weeks ago


    Remote, India EU Tech Chamber Full time

    The European Technology Chamber is a registered NGO that enables European companies to use their technologies for the benefit of Europe and mankind - following our vision "Technology obliges". As Europe’s leading tech network, we are constantly enlarging our team to serve our network even better. We are currently looking for a **Project Coordinator -...

  • Project Coordinator

    2 weeks ago


    Remote, India EU Tech Chamber Full time

    The European Technology Chamber is a registered NGO that enables European companies to use their technologies for the benefit of Europe and mankind - following our vision "Technology obliges". As Europe’s leading tech network, we are constantly enlarging our team to serve our network even better. We are currently looking for a **Project Coordinator -...

  • Customer Service

    1 week ago


    Remote, India PETER LANG PRIVATE LIMITED Full time

    Peter Lang is an international publishing group specialising in Humanities and Social Sciences. We publish about 1,000+ books every year in German, English, and French, as well as in multiple other languages, from traditional print products to eBooks and Open Access publications. Back in 1970, the Swiss entrepreneur and philanthropist Peter Lang founded his...

  • Customer Support

    2 weeks ago


    Remote, India Tekhunt Solutions Full time

    **Role: Customer Support Associate** **Exp:1+ Years** **Location: Remote** **ROLES AND Responsibilities**: - Calling active and budding clients, Inbound and Outbound process. - Answering phones and explaining the product and services offered by the company. - Regular following up with the customer. - Contacting existing customers as well as prospective...


  • Remote, India AM2PM Support Private Limited Full time

    **JOBPROFILE: CUSTOMER CARE EXECUTIVE** **Location: Remote** **Salary**: 15000-20000 per month **Qualifications**: High School Diploma or equivalent Excellent communication skills **Fluency in English ,Hindi and Tamil languages.** Friendly attitude and good customer service skills Proficiency in computer programs and technology Knowledge of customer...


  • Remote, India AM2PM Support Private Limited Full time

    **JOBPROFILE: CUSTOMER CARE EXECUTIVE** **Location: Remote** **Salary: 15000-20000 per month** **Qualifications**: - High School Diploma or equivalent - Excellent communication skills - Fluency in English and any other language(Telgu) - Friendly attitude and good customer service skills - Proficiency in computer programs and technology - Knowledge of...


  • Remote, India AM2PM Support Private Limited Full time

    **JOBPROFILE: CUSTOMER CARE EXECUTIVE** **Location: Remote** **Salary: 15000-20000 per month** **Qualifications**: High School Diploma or equivalent Excellent communication skills Fluency in English and Hindi any other language(optional) Friendly attitude and good customer service skills Proficiency in computer programs and technology Knowledge of...


  • Remote, India AM2PM Support Private Limited Full time

    **JOBPROFILE: CUSTOMER CARE EXECUTIVE** **Location: Remote** **Salary**: 15000-20000 per month **Qualifications**: High School Diploma or equivalent Excellent communication skills Fluency in English ,Hindi and Telgu language. Friendly attitude and good customer service skills Proficiency in computer programs and technology Knowledge of customer care...


  • Remote, India IRIS Business Services Full time

    Educational Background: CA (freshers)/MBA finance with XBRL background having 1-2-year experience **Background**: and UK to comply with the new European regulation of European Single Electronic Format (ESEF). ESEF requires all listed companies in the EU and UK to submit their annual reports in iXBRL format, a digital reporting format. The role will include...


  • Remote, India AM2PM Support Private Limited Full time

    **JOB PROFILE - CUSTOMER SALES EXECUTIVE** **Location - Remote** **Salary-15000-22000** **Language Knows - English, Hindi & Telugu** **Shift - Day Shift** **Qualifications: - ** - High School Diploma or equivalent - Excellent communication skills - Fluency in English and Hindi any other language (optional) - Friendly attitude and good customer service...