Advanced Business Analyst I

4 weeks ago

bangalore, India Novo Nordisk AS Full time

Department Name: Cross IT Technology


Are you an experienced Advanced Business Analyst I with a strong background in Veeva Vault support? Are you ready to take on a challenging role where you will be responsible for managing the release and incident management for Veeva Vault Platform? If so, we have an exciting opportunity for you to join our Cross Digital Data (DD) & IT Technologies team at Novo Nordisk. Read on to learn more and apply today for a life-changing career. Apply Now

The position

As an Advanced Business Analyst I - Veeva Vault Support at Novo Nordisk, you will have the following responsibilities:

Release and incident management for Veeva Vault Platform. Integrations and collaboration with integration teams and relevant stakeholders. Perform day-to-day support activities for Vault Platform and End-to-end responsible for handling and closing the Veeva Releases. Author and Execute Release documents for GxP Applications. For e.g., Requirement Specifications, Installation qualification(IQ), Performance qualification (PQ), test cases etc. Proactive monitoring of support problems and incidents and point of contact to log and follow-up on tickets filed to vendors.

Qualifications

To be successful in this role, we are looking for a candidate with the following qualifications:

You hold a Masters/bachelor’s with 10+ years and 5+ years relevant IT experience covering specification, design, development, test/validation/documentation, implementation, and maintenance of IT solutions in large organizations. Should have strong experience in multiple Veeva Vault support (e.g. Regulatory Information Management (RIM), Vault Quality, Clinical etc.). Should have experience in ServiceNow tool. Should have experience with requirements management and testing in HP ALM or similar tool. Well understanding of GXP documentations, application maintenance, quality management and quality processes (e.g. CAPA). Should have in-depth knowledge of ITIL, Incident, Problem and Change Management processes. Should have excellent communication skills in English and comfortable working with different cultures. Should Ability to collaborate and communicate with stakeholders, both internal and external at all levels

About the department
Digital, Data & IT India is a team of 900+ highly skilled IT professionals located in Global Business Services (GBS) Bangalore. The main role of Digital Data (DD) & IT India is to 'manage' IT, which includes System Management, Project Management, Infrastructure Management, Compliance Management, Security Management, Process Management and Vendor Management. Cross IT department is an integral part of the Digital Data (DD) & IT and is responsible for managing development, support and maintenance processes for Analytics, Integration, Data management and Automation solutions for all Regions in Novo Nordisk.

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