City Head

4 weeks ago

Delhi, India Park+ Full time
About the Role⮚ Steer and oversee New business addition & business operations for Valet Business on live projectswithin a designated city/region⮚ Manage P & L, auxiliary costs and revenue continuity at all assigned sites by manipulating and owningground performance and business levers⮚ Oversee Area Manager bandwidth & ground team work reports on a daily basis to ensure adherence toSOPs defined by the department⮚ Manage City level operations to minimize user escalation & streamline B2B collection process as peragreed terms on projects⮚ Identify new business opportunities and add to revenue and user growth by onboarding accounts at B2Blevel⮚ Manage deployed operations schedules to over see process level gaps and running operations across allprojects in the city⮚ Own product usage and growth metrics for user acquisition and repeat user CSAT/rating growth⮚ Track manpower activity, to include successful completion of designated tasks⮚ Liaison with client & management teams to coordinate and report on ongoing issues⮚ Create & deliver reports to managers and maintain complete visibility in Data & action planned⮚ Identify organizational or employee-related issues & create effective solutions for valet business growthwith current clients

Desired Candidate’s Profile⮚ Min. 4-5 year experience in brand management/activation/sales/business development/running B2COperations⮚ In depth experience of Enterprise sales closure, Retail Sales & Revenue Management and BTL activities.⮚ Manage the launch process, ensuring all teams are on track to reach key milestones.⮚ Experience in an early-stage start up environment and inherent hustle factor would be an advantage .⮚ Operations & Sales Management experience with a B2C brand is highly preferred.

Preferred skills for this role⮚ Should have excellent communication, presentation and leadership skills to work in a dynamicenvironment.⮚ Ability to act accordingly under strong pressure, along with the ability to effectively manage duringstressful or crisis situations.⮚ A passion for creating & delivering innovative ideas and experiences.⮚ Comfortable working in flexible working hours conditions and occasional traveling.⮚ Proven track record and working experience as a brand executive.⮚ Proficient with MS Office products and Google docs.

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