Oracle Fusion OTC OM Senior IT Analyst

4 days ago

Bengaluru, India Johnson Controls Full time

Description :We are seeking an experienced Oracle Fusion Order to Cash (O2C) OM Functional Consultant to join our dynamic team. The ideal candidate will have a deep understanding of Order to Cash cycle focused within Order Management including Order Orchestration, Master data management for Customers/Items, Pricing, Order fulfilment/shipment transactions, Transfer order & Month end close processes with a very good understanding of DevOps methodologies. Key Responsibilities: Lead the development and support of Fusion OTC-OM processes and solutions. Collaborate with cross-functional teams to enhance system performance and reliability. Implement DevOps strategies to streamline development, testing, and deployment processes. Monitor and optimize system performance, ensuring high availability and minimal downtime as part of Post go live Operational Support Stay updated with the latest Fusion technologies and DevOps tools to drive continuous improvement. Provide guidance and mentorship to junior team members. Meet project timelines and stakeholder expectations effectively. Conduct system configurations, testing, and user training as needed Analyze Oracle Fusion Enhancements/Change Requests and Support activities  Coordinate with team members within Fusion DevOps along with Solution Architects and other Edge applications teams to address any integration issues between OM and other Values Streams/integration areas Drive for Continuous improvements to reduce support tickets, automation eliminating manual activities wherever possible  Follow JCI Major Incident management process to address any critical issues (P1/P2) by engaging right teams  Required Skills: Bachelor ‘s degree in engineering or Information Systems or equivalent  3-6 years of overall experience within Oracle Fusion and Oracle EBS ERPs  Proven track record in Order Management, Extensions, Orchestration, Pricing space within Oracle Fusion ERP Expertise in Oracle Fusion functional configuration and solutions for small- and large-scale initiatives mainly within Order Management, Extensions, Orchestration, Pricing areas Hands on experience within Oracle Fusion ERP  Ability to communicate with technical teams as well as Business audience  This position requires exceptional collaboration, teamwork, influence and relationship building skills at all levels with internal and external parties in addition to Johnson Controls key values: Integrity, teamwork, excellence, Customer focus and Accountability  Excellent client-facing and internal communication skills Excellent written and verbal communication skills Solid organizational skills including attention to detail and multitasking skills Proven ability to effectively prioritize and execute tasks in a reactive high-pressure environment P referred Skills: Oracle Cloud certifications. Experience with Agile methodologies. Knowledge of additional Oracle modules.

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