Senior Operations Manager

3 weeks ago

Gurugram, India ZunRoof Tech Full time

Key Responsibilities


• Operations Management: Lead the planning, execution, and management of all operations related to solar projects, including system installations, maintenance, and troubleshooting.


• Team Leadership: Direct and mentor a team of operations staff, project managers, and technicians to ensure high-quality project execution and client satisfaction.


• Project Oversight: Ensure projects are completed on time, within scope, and on budget by closely monitoring progress, identifying risks, and implementing corrective actions when necessary.


• Resource Management: Oversee the allocation of resources (personnel, equipment, and materials) to optimize project efficiency and effectiveness.


• Process Optimization: Continuously evaluate and improve operational processes to streamline workflows, reduce costs, and increase productivity.


• Compliance & Safety: Ensure all operational activities adhere to industry regulations, company policies, and safety standards.


• Vendor & Supplier Management: Collaborate with external vendors, suppliers, and subcontractors to ensure quality and timely delivery of materials and services.


• Customer Support & Satisfaction: Work closely with the customer service team to ensure high levels of customer satisfaction, timely responses to inquiries, and efficient resolution of issues.


• Performance Metrics: Establish key performance indicators (KPIs) for operational performance and regularly report on progress to senior management.


• Budget Management: Develop and manage the operational budget to ensure cost control and profitability across projects.

Qualifications


• Bachelors degree in Engineering, Operations Management, Renewable Energy, or a related field (Masters degree preferred).


• Minimum of 2-3 years of experience in operations management, in a leadership role, preferably within the renewable energy or solar industry.


• Strong understanding of solar energy systems, project management, and operational workflows.


• Proven track record of managing cross-functional teams and driving operational excellence.


• Excellent communication, negotiation, and problem-solving skills.


• Strong knowledge of safety protocols, regulatory standards, and quality control processes.


• Proficiency in project management software, CRM systems, and Microsoft Office Suite.


• Ability to work effectively under pressure, prioritize tasks, and meet deadlines.

Preferred Skills


• Experience with energy storage systems and battery-based solar solutions.


• Familiarity with solar design and simulation software.


• PMP or similar project management certification

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