Risk Specialist, Inventory Evaluations- Bad Actor Disincentives
6 days ago
This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon's Inventory Trust team works to ensure that bad actors cannot profit from using our services to abuse Customers, Selling Partners or our Store. The team works to ensure that illegal inventory within our network is identified and destroyed rather than being returned to the stream of commerce, and to deny our fulfillment network as a means for bad actors to scale their abuse. If we successfully achieve our vision, then Bad Actors will stop committing misconduct on Amazon.We are looking for an experienced Risk Specialist to own complex investigations, high judgement decisions and escalations associated with our programs. In this role you will work on investigations , manage escalations and communication with external teams to ensure that the Inventory Evaluation team (formerly IDAP) is accurately communicating its decisions to these key stakeholders, and that we are capturing and incorporating feedback related to Seller experience.In addition to making the right inventory decisions, the candidate will need to be able to use basic SQL knowledge and use data as evidence to convince/influence key stakeholders.Key job responsibilities1. Performs investigation based on high judgement to identify bad actors with unsuitable inventory in Fulfillment Centre.2. Risk mitigation by continuously giving process improvement, enforcement review, risk mining, queueing improvement etc. ideas.3. Creates, updates learning modules and support the program in driving improvements to ensure the best customer experience.4. Identifies & manages small to mid-scale process improvement opportunities at process or team level.5. Communicates to business leaders on pre-defined guidelines with data and resolves issues with reduced guidance.6. Work in sync with Program Managers, Risk Managers/Business Analyst and create mechanisms, strategies to achieve the program goals.7. Tracks and reports progress on key goals specific to the program.8. Adheres to set targets on productivity and quality.9. Manages escalations on routine and predefined tasks with minimal supervision.10. Learns new tools / SOPs / processes with minimal supervision.11. Effective write up skills and stakeholder management.BASIC QUALIFICATIONS:- Bachelor's degree- 18 months of investigations experience as Sr. Investigator, or 12 months experience in bad actor investigations/POE/CDT/Risk mining as Sr. Investigator.- 6months of experience working with SQL and Advanced Excel.PREFERRED QUALIFICATIONS:- Document vetting experience related to supply chain verification is preferred.- Proven ability to work with upstream teams to fix process gaps is preferred.- Ability to support business owners in creating detailed investigation summary related to escalations is preferred.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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Hyderabad, India ADCI HYD 20 SEZ - H94 Full timeAmazon's Inventory Trust team works to ensure that bad actors cannot profit from using our services to abuse Customers, Selling Partners or our Store. The team works to ensure that illegal inventory within our network is identified and destroyed rather than being returned to the stream of commerce, and to deny our fulfillment network as a means for bad...
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Hyderabad, Telangana, India Amazon Full time ₹ 12,00,000 - ₹ 36,00,000 per yearAmazon's Inventory Trust team works to ensure that bad actors cannot profit from using our services to abuse Customers, Selling Partners or our Store. The team works to ensure that illegal inventory within our network is identified and destroyed rather than being returned to the stream of commerce, and to deny our fulfillment network as a means for bad...
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Hyderabad, Telangana, India Amazon Full time ₹ 12,00,000 - ₹ 36,00,000 per yearDESCRIPTIONAmazon's Inventory Trust team works to ensure that bad actors cannot profit from using our services to abuse Customers, Selling Partners or our Store. The team works to ensure that illegal inventory within our network is identified and destroyed rather than being returned to the stream of commerce, and to deny our fulfillment network as a means...
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Hyderabad, India Amazon Full timeAmazon's Inventory Trust team works to ensure that bad actors cannot profit from using our services to abuse Customers, Selling Partners or our Store. The team works to ensure that illegal inventory within our network is identified and destroyed rather than being returned to the stream of commerce, and to deny our fulfillment network as a means for bad...
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Hyderabad, India ADCI HYD 16 SEZ Full timeAmazon's Inventory Trust team works to ensure that bad actors cannot profit from using our services to abuse Customers, Selling Partners or our Store. The team works to ensure that illegal inventory within our network is identified and destroyed rather than being returned to the stream of commerce, and to deny our fulfillment network as a means for bad...
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Hyderabad, India Amazon Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon's Inventory Trust team works to ensure that bad actors cannot profit from using our services to abuse Customers, Selling Partners or our Store. The team works...
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Risk Specialist
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Hyderabad, India Amazon Full timeAmazon's Inventory Trust team works to ensure that bad actors cannot profit from using our services to abuse Customers, Selling Partners or our Store. The team works to ensure that illegal inventory within our network is identified and destroyed rather than being returned to the stream of commerce, and to deny our fulfillment network as a means for bad...
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Hyderabad, India Amazon Full timeThe Investigations Specialist is responsible for a wide range of duties related to the investigation and elimination of online e-commerce risk (reputational/compliance/financial). This involves performing regular investigations/audits to monitor set risk thresholds, implementing appropriate actions when thresholds are exceeded as per established procedures,...
