Intern-Kannada & Telugu ( Content Moderation -T&S )

7 days ago

Bengaluru, India ShareChat Full time

What does the team do?

  • The team is the driving force behind building Indias biggest original Indic content ecosystem and short video space
  • Playing a pivotal role in matching the content supply and demand on ShareChat & Moj
  • From devising the content strategy to managing creators, to ensuring community guidelines, the team is always at the top of everything content
  • As an Intern, you are accountable for all the operational processes in the Trust & Safety Team team
  • You would be managing the external vendors who are responsible for moderating the content on the platform and will ensure that the quality of the platform is maintained, suggesting process & policy improvement and compliance
  • You would also be required to be proficient in Advanced excel/google sheets and data management

What youll do:

  • Ensure timely the performance checks on all the domains of POD
  • Focused on the quality and the safety of the content on the platform as well as our user experience
  • Operationalise quality assurance processes at offshore/inhouse
  • Manage end-to-end operations of the team and for the vertical
  • Connect with Vendors for Calibrations, Training and quality & Policy Updates

Who you are:

  • 6 months to 1 years of work experience in managing quality processes in a large team
  • Content Moderation experience would be preferable
  • Freshers can also be considered
  • Written and spoken communication in languages (Kannada, Telugu & Hindi) and business proficiency in English
  • Basic to advanced skills in MS Excel (or Google Sheets) and MS Word (or Google Doc)
  • Basic analytical skills to drive decision-making
  • Self-starter; capable of taking initiative and working with minimal direction
  • Ability to understand and develop processes from scratch
  • Essential to have attention to detail and accuracy, also a critical thinker and problem-solver
  • Ability to multitask, set priorities, and manage time effectively
  • Independently work in a fast-paced environment with tight deadlines

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