Travel consultant
7 days ago
Job Description:
Trip Sailer is looking for an enthusiastic and experienced Travel Consultant to join our team. The ideal candidate will have a passion for travel, excellent communication skills, and a strong ability to manage client needs effectively.
Key Responsibilities:
1. Client Consultation:
o Assist clients in planning and organizing their travel itineraries, including
flights, accommodations, and other travel services.
o Provide detailed information about travel destinations, tours, and services
offered by the company. 2. Sales & Bookings:
o Manage bookings for flights, hotels, car rentals, and other travel-related services.
o Promote and sell travel packages and customized travel solutions to meet client preferences and budget.
3. Customer Service:
o Offer exceptional customer service by addressing client inquiries, resolving
any issues, and ensuring a smooth travel experience.
o Maintain a high level of customer satisfaction by understanding and meeting
client needs.
4. Documentation & Coordination:
o Handle all necessary travel documentation, including visas, passports, and travel insurance.
o Coordinate with suppliers and vendors to confirm bookings and ensure seamless travel arrangements.
5. Market Knowledge:
o Stay updated on travel industry trends, popular destinations, and new travel
products.
o Provide clients with up-to-date information on travel restrictions, health
advisories, and safety guidelines. 6. Administrative Duties:
o Maintain accurate records of bookings, payments, and client information. o Prepare and present reports on sales performance and client feedback.
Qualifications & Skills:
- Experience: Previous experience as a Travel Consultant or in a similar role is preferred.
- Communication Skills: Excellent verbal and written communication skills in English.
- Sales Ability: Strong sales skills with the ability to upsell travel packages and services.
- Customer-Oriented: A keen ability to understand and meet client needs, ensuring high levels of satisfaction.
- Attention to Detail: Strong organizational skills with attention to detail in handling bookings and documentation.
- Technical Proficiency: Familiarity with booking software and travel management systems.
- Why Join Trip Sailer?
- Dynamic Environment: Work in a fast-paced and exciting industry with a team passionate about travel.
- Career Growth: Opportunities for professional development and growth within the company.
- Collaborative Team: Join a supportive and collaborative team environment where your contributions are valued.
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