Service Reliability Engineer Trainee

2 months ago


kolkata, India BT Group Full time

What you’ll be doing

1.Supports the delivery of continuous assessments across a specified area of the organisation's field engineering capabilities, identifying critical gaps and delivering the design of future required engineering states.
2.Supports the deployment of tools that enable engineering teams to continue building and innovating.
3.Participates in the timely resolution of critical customer escalations contributing to high standards of customer delivery.
4.Undertakes the implementation of efficiency savings and delivers on targets for performance in output and quality to ensure an environment of continuous improvement is instilled in the team.
5.Undertakes the designing and planning of tactical project plans across product / service groupings to meet time, cost and quality targets.
6.Follows roadmaps for engineering capability, maturity, health and status updates ensuring the function's vision aligns with group strategy.
7.Executes and delivers within standardised procedures in order to achieve objectives and the vision of the engineering enablement.

The skills you’ll need

TroubleshootingCustomer ServiceService DeliveryEscalation ManagementHealth & SafetyIssue ResolutionContinuous ImprovementCommercial AcumenData AnalysisKPI/Metric MonitoringTechnical SupportDecision MakingIncident ManagementGrowth MindsetQuality AssuranceProcess DesignInclusive Leadership

Our leadership standards

Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.

Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.



  • Kolkata, India BT Group Full time

    **Recruiter: Shalini Singh** **Hiring Manager: Sidhartha Gupta** **Career Grade: F** **Internal Closing Date: 01st August 2023** **Why this job matters** - The Engineering Enablement Advisor supports the delivery of excellence in customer service through the tactical delivery of issue resolution in parallel assists activities and programs that enhance...


  • Kolkata, India BT Group Full time

    **Recruiter: Shalini Singh** **Hiring Manager: Sidhartha Gupta** **Career Grade: F** **Internal Closing Date: NA** **Why this job matters** - The Engineering Enablement Advisor supports the delivery of excellence in customer service through the tactical delivery of issue resolution in parallel assists activities and programs that enhance the...

  • Trainees

    2 months ago


    Kolkata, India Macneill Engineering Full time

    We recruit trainees in the following categories: >> Summer / Winter Interns (from Business Schools) >> Project Trainees (from Engineering Colleges) >> Company Trainees (Graduates, CA, CS, ICWAI)


  • Kolkata, India BT Group Full time

    What you’ll be doing 1.Supports the delivery of continuous assessments across a specified area of the organisation's field engineering capabilities, identifying critical gaps and delivering the design of future required engineering states. 2.Supports the deployment of tools that enable engineering teams to continue building and innovating....

  • Trainees

    6 days ago


    Kolkata, West Bengal, India Macneill Engineering Full time

    We recruit trainees in the following categories:>> Summer / Winter Interns (from Business Schools)>> Project Trainees (from Engineering Colleges)>> Company Trainees (Graduates, CA, CS, ICWAI)

  • Service Trainee

    6 days ago


    Kolkata, West Bengal, India Uprising Consulting PVT LTD Full time

    Hope you are doing wellUrgent Requirement for the Position of Service Trainer for one of our Top most leading Automobile Organisations (Four Wheeler)Job Location - Kolkata (Ruby)Position Title: Service TrainerDepartment: Service and TrainingReportsto: Service Manager/ Training ManagerJob Type: Full-TimePosition #OverviewKey #ResponsibilitiesTraining #Program...


  • Kolkata, India BT Group Full time

    **Recruiter: Shalini Singh** **Hiring Manager: Sidhartha Gupta** **Career Grade: F** **Internal Closing Date: NA** **Why this job matters** - The Network Technician assists in the delivery of hardware, configuration and fiber connectivity of interdependent scaling projects across several client locations.**What you’ll be doing** - 1. Delivers critical...

  • Service Trainee

    2 weeks ago


    Kolkata, West Bengal, India Uprising Consulting PVT LTD Full time

    Hope you are doing well Urgent Requirement for the **Position of Service Trainer for one of our Top most leading Automobile Organisations (Four Wheeler)** Job Location - Kolkata (Ruby) Position Title: Service Trainer Department: Service and Training Reportsto: Service Manager/ Training Manager **Job Type**: Full-Time Position #Overview Key...

  • SEO Trainee

    2 weeks ago


    Kolkata, India Soft Tech Digi Media Full time

    We Are Looking For an SEO (Search Engine Optimization) Trainee to maximize the volume of inbound organic traffic from search engines to websites and on-page and off-page techniques, including link-building, social media strategy, viral marketing, metadata sculpting, site speed optimization, content strategy, and more. We’re looking for someone to help us...


  • Kolkata, West Bengal, India BT Group Full time

    Recruiter: Shalini SinghHiring Manager: Sidhartha GuptaCareer Grade: FInternal Closing Date: NAWhy this job matters The Network Technician assists in the delivery of hardware, configuration and fiber connectivity of interdependent scaling projects across several client locations.What you'll be doing 1. Delivers critical customer technical support for...


  • Kolkata, India BT Group Full time

    Trainee Customer service advisor **Job Req ID**:11784**Posting Date**:13-Mar-2023**Function**:BT contact centres**Location**:DLF IT Park,Phase II, IIF/1, Kolkata, India**Salary**:Within Range


  • Kolkata, West Bengal, India BT Group Full time

    Trainee Customer service advisor**Job Req ID**:11784**Posting Date**:13-Mar-2023**Function**:BT contact centres**Location**:DLF IT Park,Phase II, IIF/1, Kolkata, India**Salary**:Within Range

  • Marketing Trainee

    2 months ago


    Kolkata, India Ndimension Labs Full time

    Company Name: Ndimension Labs Job Title - Marketing Trainee - IT (Paid) Stipend - 5K Duration - 6 Months Qualification - Graduate Location - Kasba, Kolkata (Only) Job Type - Full Time Timing - Monday to Friday 10 am - 7 pm. **Job Description: - ** 1. Dealing with international clients 2. Identifying new leads 3. Bidding on various portals 4....

  • .NET Project Trainee

    4 weeks ago


    Kolkata, India Smartmovess consultant zone Full time

    need.Net project trainee location salt lake, kolkata work from office Desired Skills: - 1. Analytical mind with a problem-solving aptitude 2. Ability to work independently 3. Strong Knowledge of selected frameworks and libraries (ASP.net, C#, HTML, CSS, Bootstrap, SQL Server) 4. Solid technical background, with understanding or hands-on experience in...


  • Kolkata, India DS Research Centre Full time

    Back to position info **Marketing Executive Trainee**: Kolkata We are looking for a dynamic and driven Marketing Executive Trainee to join our team at D.S. Research Centre. As a Marketing Executive Trainee, you will be provided with on-the-job training and mentorship to develop your marketing skills and contribute to our efforts in promoting our cancer...

  • Trainee

    2 months ago


    Kolkata, India Country Harvest Full time

    We are hiring freshers! Position: Trainee Qualification: Graduate (Any), only from CBSE/ICSE/BA(English Hons)/MA(English Hons) background Location: Park Street, Kolkata Job responsibilities: Creating and managing records Providing database entry and support Scanning, faxing, printing, and preparing documents Preparing charts and graphs Handling different...


  • Kolkata, India DS Research Full time

    Marketing Executive TraineeKolkataWe are looking for a dynamic and driven Marketing Executive Trainee to join our team at D.S. Research Centre. As a Marketing Executive Trainee, you will be provided with on-the-job training and mentorship to develop your marketing skills and contribute to our efforts in promoting our cancer treatment...


  • Kolkata, West Bengal, India DS Research Full time

    Marketing Executive Trainee Kolkata We are looking for a dynamic and driven Marketing Executive Trainee to join our team at D.S. Research Centre. As a Marketing Executive Trainee, you will be provided with on-the-job training and mentorship to develop your marketing skills and contribute to our efforts in promoting our cancer treatment services. ...


  • Kolkata, India DS Research Full time

    Marketing Executive Trainee Kolkata We are looking for a dynamic and driven Marketing Executive Trainee to join our team at D.S. Research Centre. As a Marketing Executive Trainee, you will be provided with on-the-job training and mentorship to develop your marketing skills and contribute to our efforts in promoting our cancer treatment services. ...


  • Kolkata, West Bengal, India Intelligent Consulting Engineers & Builders Pvt Ltd Full time

    PositionTrainee Modeler MEP (Freshers)Job DescriptionAbout UsWe are innovative, fast-paced, engaging, and our goal is to Intelligent Consulting Engineers (ICE), a multinational BIM and engineering consultancy that offers services throughout the building's life cycle, from BIM to property management.Since 2015, our diverse team of experienced Engineers,...