Architect I

3 weeks ago

Bengaluru, India UST Full time

Years

1 Opening

Bangalore

Role description
Job Title: Salesforce Technical Architect

Company: UST
Location: Bangalore
Job Type: Full-Time.

Experience Range:
  • Total Experience: 10 to 15 years in software development
  • Salesforce Development Experience: 5+ years minimum
  • Architecture & Solution Design: 2+ years preferred
Who We Are:

At UST, we help the world's best organizations grow and succeed through transformation. With over 30,000 employees across 25+ countries, we work with our clients to co-create lasting change through talent, tools, and innovation. Visit us at

In this role, you will be a key member of the Customer Platform Team within the IT department, driving global Sales & Marketing automation capabilities via our CRM Systems. You will lead the discovery, design, and implementation of scalable, high-impact Salesforce solutions.

Principal Duties & Responsibilities:
  • Recommend architectural patterns to meet IT & business needs around availability, scalability, and performance.
  • Define technical scope and drive development of Salesforce solutions across multiple initiatives.
  • Develop standards, guidelines, and frameworks; mentor project teams on Salesforce best practices.
  • Conduct code reviews to ensure coding standards and performance benchmarks are maintained.
  • Monitor and ensure Salesforce platform performance, reliability, and stability.
  • Troubleshoot and resolve complex Salesforce issues.
  • Stay current with industry trends and contribute to the evolution of platform capabilities.
  • Ensure compliance with internal design, deployment, and support methodologies.
  • Communicate complex ideas effectively across all levels of the organization.
Must-Have Skills:
  • Salesforce Development: Apex, Lightning Web Components (LWC), Flows
  • Salesforce Configuration & Security: Sharing models, profiles, roles, permissions
  • Sales Cloud & Marketing Automation Experience
  • Salesforce Integration: REST, Bulk, Streaming APIs, Platform Events
  • CI/CD Tools: Copado, GIT, branching strategies
  • ERP Integrations: Designing secure and scalable integrations
  • Performance Tuning: Salesforce platform performance management
  • Agile Environment Experience (Scaled Agile preferred)
Good-to-Have Skills:

  • Certifications:

  • Salesforce Administrator

  • Sales Cloud Consultant
  • Platform Developer I
  • Application/System Architect
  • Integration Architect
  • Marketing Automation
  • Platform App Builder
  • Experience in creating governance and development processes
  • Exposure to AI-powered CRM tools or Data Cloud
  • Presentation and stakeholder management skills
  • Familiarity with B2B/B2C customer journey solutions
About UST

UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world's best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients' organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

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