Leadership Opportunity: Service Delivery Operations in Banking Financial Services

2 days ago


delhi, India WNS Full time
Leadership Opportunity: Service Delivery Operations in Banking Financial Services
Are you a seasoned leader with a strong background in Anti-Money Laundering (AML) Transaction Monitoring? We are on the lookout for an experienced leader to spearhead our AML Transactions Monitoring team and drive excellence in service delivery.
Location: Chennai / Gurgaon
Key Responsibilities:
Oversee and manage service delivery operations with a focus on Anti-Money Laundering (AML) Transaction Monitoring.
Lead a team of 80-100 professionals, ensuring effective performance management and development.
Develop and implement operational strategies to enhance efficiency and ensure compliance with industry regulations.
Monitor and analyze key metrics to drive continuous improvement and achieve operational excellence.
Collaborate with senior management and cross-functional teams to align operations with organizational goals.
Qualifications:
Extensive experience in AML Transaction Monitoring.
Skilled in conducting complex investigations and expertise in writing case narration summary and RFI.
Relevant experience in UAE jurisdiction (preferred)
Proven track record in managing teams of 80-100 people in a service delivery operations role.
Strong leadership, communication, and organizational skills.
Deep understanding of BFS industry regulations, compliance standards, and operational best practices.
If you're interested in exploring this opportunity, please send your updated resume to

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