Sr. Technical Product Support- Informatica MDM

1 month ago

bangalore, India Informatica Full time

External Description:

Build Your Career at Informatica

We're looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous, work-from-anywhere minds who value solving some of the world's most challenging problems. Here, employees are encouraged to push their boldest ideas forward, united by a passion to create a world where data improves the quality of life for people and businesses everywhere.

Senior MDM Support Engineer

We're looking for an MDM Support Engineer candidate with experience in Informatica MDM, SQL, Shell Scripting to join our team in Bangalore Office.

You will report to the Manager, Techical Support

Technology You'll Use

Informatica MDM, SQL, Shell scripting

Your Role Responsibilities? Here's What You'll Do

As a part of the MDM Technical Support, you will ensure our customers' success and satisfaction with our products and contributing to their long-term loyalty. You will work with the MDM support team, QA, Engineering, Solutions Delivery, Sales, and Product Management to ensure that MDM is delivering good support to our customers.

Additional responsibilities include the following:

Manage customer support technical issues daily, including verifying issues, isolating and diagnosing the problem, and resolving the issue. Provide technical support to partners, sales engineers and post-sales consultants via telephone, email and the web. Reproduce product behaviours to determine the problem root-cause(s), issue work-arounds and solutions. Coordinate with Quality Assurance and Engineering teams to report and solve product defects. Author, edit, publish an online knowledge base of known issues/solutions.

What We'd Like to See

Articulate well and have skills in customer relatonship – responsiveness, sensitivity, diplomacy Are comfortable working both independently and collaboratively. You're advanced problem-solving skills and technical aptitudes allow you to adapt to new circumstances and learn when facing new problems and challenges. Applying your business knowledge and resource management skills you meet requirement, and set the example for good work procedures. In addition to the attributes mentioned, you'll also be able to: Inspire and motivate people to lead support behind the vision, make it sharable by everyone.

Role Essentials

College degree in computer science related subject mandatory. Analyse, debug and trouble-shoot skills, Minimum 2+ years of experience on Informatica MDM mandatory

Perks & Benefits

Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and k plan or international pension/retirement plans Flexible time-off policy and hybrid working practices Tuition reimbursement programme to support your and personal growth Equity opportunities and an employee stock purchase program (ESPP) Comprehensive Mental Health and Employee Assistance Program (EAP) benefit

  • Informatica MDM Solution Specialist

    1 week ago

    bangalore, India Informatica Full time

    External Description: Build Your Career at Informatica We're looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous, work-from-anywhere minds who value solving some of the world's most challenging problems. Here, employees are encouraged to push their boldest ideas forward, united by a passion to...

  • Informatica MDM Solution Specialist

    2 months ago

    bangalore, India Informatica Full time

    External Description: Build Your Career at Informatica We're looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous, work-from-anywhere minds who value solving some of the world's most challenging problems. Here, employees are encouraged to push their boldest ideas forward, united by a passion to...

  • Lead Software Engineer

    3 weeks ago

    bangalore, India Informatica Full time

    External Description: Build Your Career at Informatica We're looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous minds who value solving some of the world's most challenging problems. Here, employees are encouraged to push their boldest ideas forward, united by a passion to create a world where...

  • Lead Software Engineer

    4 weeks ago

    bangalore, India Informatica Full time

    External Description: Build Your Career at Informatica We're looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous minds who value solving some of the world's most challenging problems. Here, employees are encouraged to push their boldest ideas forward, united by a passion to create a world where...

  • Informatica MDM

    3 weeks ago

    bangalore, India Netlink Full time

    Skills: Expertise in SQL, UNIX, Informatica MDM and SQL Validate functional requirement’s technical feasibility Create the MDM Functional requirement specification Help Resolve P1 and P2 defects related to Informatica MDM identified during development Build Informatica MDM 10. x and above core components, but not limited to : o...

  • Consultant/Lead Architect

    5 days ago

    Anywhere in India/Multiple Locations/Bangalore, IN SGS Technical Services Pvt. Ltd Full time

    Job Description : Position : Informatica MDM ConsultantExperience Required : 5+ yearsLocation : BangaloreNotice Period : 0 -15 daysKey Responsibilities :- Implement and configure Informatica MDM (Master Data Management) solutions.- Develop data integration processes using Informatica tools.- Conduct data quality assessments and implement data quality...

  • Informatica MDM

    3 weeks ago

    bangalore, India LTIMindtree Full time

    Skills : Informatica MDMExperience : 4 - 12 YearsLocation : LTIM PAN IndiaJob Description :Good Experience in Informatica Cloud MDM.

  • Informatica MDM

    3 weeks ago

    bangalore, India LTIMindtree Full time

    Skills : Informatica MDMExperience : 4 - 12 YearsLocation : LTIM PAN IndiaJob Description :Good Experience in Informatica Cloud MDM.

  • Informatica Lead

    2 months ago

    Bangalore, Karnataka, India Visionyle Solutions Full time

    Key Responsibilities :- Work closely with solution architects, business analysts, and product owners to understand the data & business process and work on development activities.- Produce and develop detailed MDM design specifications, and develop custom mapping functions and customization to the data tier of MDM Hub.- Identify and analyze business...

  • Informatica Lead

    2 months ago

    Bangalore, India Visionyle Solutions Full time

    Key Responsibilities :- Work closely with solution architects, business analysts, and product owners to understand the data & business process and work on development activities.- Produce and develop detailed MDM design specifications, and develop custom mapping functions and customization to the data tier of MDM Hub.- Identify and analyze business...

  • Informatica Lead

    3 weeks ago

    Bangalore, Karnataka, India Visionyle Solutions Full time

    Key Responsibilities :- Work closely with solution architects, business analysts, and product owners to understand the data & business process and work on development activities.- Produce and develop detailed MDM design specifications, and develop custom mapping functions and customization to the data tier of MDM Hub.- Identify and analyze business...

  • Informatica Lead

    3 weeks ago

    Bangalore, India Visionyle Solutions Full time

    Key Responsibilities :- Work closely with solution architects, business analysts, and product owners to understand the data & business process and work on development activities.- Produce and develop detailed MDM design specifications, and develop custom mapping functions and customization to the data tier of MDM Hub.- Identify and analyze business...

  • Informatica Mdm

    3 weeks ago

    Bangalore City, India LTIMindtree Full time

    Skills : Informatica MDM Experience : 4 12 Years Location : LTIM PAN India Job Description : Good Experience in Informatica Cloud MDM.

  • Informatica MDM

    3 weeks ago

    bangalore, India LTIMindtree Full time

    Skills : Informatica MDM Experience : 4 - 12 Years Location : LTIM PAN India Job Description : Good Experience in Informatica Cloud MDM.

  • Informatica/PIM Developer

    3 weeks ago

    Bangalore, Karnataka, India SGS Technical Services Pvt. Ltd Full time

    Job Summary :We are seeking a skilled Informatica PIM (Product Information Management) Developer to join our dynamic team. The ideal candidate will have a strong background in data management, specifically in implementing and managing Informatica PIM solutions. This role involves designing, developing, and maintaining the PIM system to ensure high-quality...

  • Informatica/PIM Developer

    3 weeks ago

    Bangalore, India SGS Technical Services Pvt. Ltd Full time

    Job Summary :We are seeking a skilled Informatica PIM (Product Information Management) Developer to join our dynamic team. The ideal candidate will have a strong background in data management, specifically in implementing and managing Informatica PIM solutions. This role involves designing, developing, and maintaining the PIM system to ensure high-quality...

  • Informatica Developer

    2 weeks ago

    Bangalore, India Yo HR Consultancy Full time

    Role : Informatica- Python DeveloperLocation : BangaloreExperience : 6 to 8 yearsMust have :- Experience with MDM and Reltio.- Experience with Cloud platforms- Experience with SQL- Experienced with data integration tools and techniquesRequirements :- Design, develop, and maintain MDM solutions using Informatica MDM and Reltio.- Implement data integration,...

  • Informatica Developer

    5 days ago

    Bangalore, Karnataka, India Yo HR Consultancy Full time

    Role : Informatica- Python DeveloperLocation : BangaloreExperience : 6 to 8 yearsMust have :- Experience with MDM and Reltio.- Experience with Cloud platforms- Experience with SQL- Experienced with data integration tools and techniquesRequirements :- Design, develop, and maintain MDM solutions using Informatica MDM and Reltio.- Implement data integration,...

  • Informatica MDM Developer

    3 weeks ago

    Pune/Mumbai/Chennai/Bangalore, IN RapidBraiins Full time

    Key skills : Informatica MDM , SQLResponsibilities :- Candidate should be responsible for the configuration, administration, and optimization of the Informatica MDM platform.- This role involves ensuring the smooth operation of Informatica MDM for data integration, transformation, and loading tasks in alignment with the organization's data requirements.-...

  • Informatica MDM Developer

    2 months ago

    Pune/Mumbai/Chennai/Bangalore, IN RapidBraiins Full time

    Key skills : Informatica MDM , SQLResponsibilities :- Candidate should be responsible for the configuration, administration, and optimization of the Informatica MDM platform.- This role involves ensuring the smooth operation of Informatica MDM for data integration, transformation, and loading tasks in alignment with the organization's data requirements.-...