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Only Immediate candidates preferredLocation : Mumbai/ PuneTechnical SkillsD365 Platform Knowledge:Thorough understanding of Dynamics 365 modules (Sales Module)Familiarity with D365 customization and configuration capabilities.System Administration:User management, security roles, and permissions.Data management, including data import/export and data integrity practices.Development Skills:Knowledge of programming languages used in D365 customization (e.G., C#, JavaScript).Experience with D365 SDK, Power Platform (Power Apps, Power Automate),Understanding of Web Services, APIs, and integrations.Application Support SkillsetExcellent Experience in Architecture and design elements of Microsoft power platform and D365 CRM / Sales modules Excellent experience in providing production support of Microsoft power platform and D365 CRM / Sales modules based applications covering various aspects of ITSM processes Experience in setting up the Microsoft power platform and D365 CRM / Sales environments with integration to Azure Entra IDExperience to setup and utilize Microsoft Power platform CoE toolkitExperience of managing D365 CRM application in operations – with handling ticketsSupport fellow engineers to provide guidance and support to resolve issues and encourage to adopt development/ automation best practices