Office Operations Administrator

3 weeks ago

Roorkee, India The International Transport Workers Federation (ITF) Full time

Are you an organised, proactive administrator with a passion for supporting effective operations in a fast-paced international environment? The ITF is seeking an Office Operations Admin to ensure the smooth running of daily functions across the Asia Pacific office. About the Role As Office Operations Admin, you will play a central role in maintaining the smooth functioning of the Asia Pacific office. You will support a wide range of operational activities including HR processes, financial administration, travel and meeting logistics, record keeping, and office systems. You will work closely with the Regional Operations Officer and wider team to ensure that administrative processes are efficient, accurate and compliant with ITF standards. This includes supporting internal communications, coordinating office resources, and helping implement operational improvements. The role is varied and fast paced, requiring flexibility, professional judgement and a proactive approach to problem solving. Your work will directly support colleagues across the region and contribute to the effective delivery of ITF programmes. Key responsibilities include: Coordinating travel, logistics, accommodation and meeting arrangements. Managing routine HR administration and maintaining personnel records. Supporting finance processes including invoice tracking and expenses. Maintaining digital and paper filing systems accurately. Acting as first point of contact for routine queries. Supporting office systems, policies and procedures. Managing supplies, equipment and office resources. Supporting colleagues during peak periods. About You You are someone who thrives in a structured but dynamic environment. You can juggle multiple tasks while maintaining accuracy, and you bring a positive and solutions-focused attitude. You are confident in handling sensitive documents, working with data, communicating with suppliers and staff, and ensuring that processes are completed on time. You enjoy supporting others and have a strong customer-service mindset. You are tech-savvy, comfortable improving systems, and able to adapt quickly to new tools or processes. Strong administrative and organisational skills. Experience supporting HR, finance or operations. Ability to manage competing priorities. Strong communication and customer service skills. High IT proficiency across office software and filing systems. Experience working in diverse environments (desirable). Ability to anticipate operational needs and take initiative. Commitment to confidentiality and professionalism. Why Join Us? You will be part of a mission-driven international organisation that works to improve the rights, protections and working lives of transport workers across the globe. In this role, you will gain insight into global trade union operations, work with colleagues from across the Asia Pacific region, and develop valuable administrative and operational skills. The ITF offers a collaborative, inclusive and values-driven environment where your contribution will be recognised and where you can be part of meaningful and impactful work every day.

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